Service Designer User Experience (UX)

• 414Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.Core
• 466Consult with customers to evaluate functional requirements.Core
• 797Provide advice on project costs, design concepts, or design changes.Core
• 813Provide recommendations for possible improvements and upgrades.Core
• 850Store, retrieve, and manipulate data for analysis of system capabilities and requirements.Core
• 927AResearch and evaluate available technologies and standards to meet customer requirements.Core
• 1144Develop and document User Experience (UX) requirements including information architecture and user interface requirements.Core
• 5150Coordinate and manage the overall service provided to a customer end-to-end.Core
• 5970Plan and conduct user research and competitor analysis.Core
• 5971Determine information architecture and create sitemaps.Core
• 5972Conduct usability testing.Core
• 5973Conduct qualitative and quantitative research and analysis.Core
• 5974Work with users as a human factors liaison to determine user needs/requirements, manage user expectations, perform analysis, and demonstrate commitment to delivering quality results.Core

• 16Knowledge of capabilities and requirements analysis.Core
• 22* Knowledge of computer networking concepts and protocols, and network security methodologies.Core
• 35Knowledge of digital rights management.Additional
• 40Knowledge of organization's evaluation and validation requirements.Additional
• 108* Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).Core
• 1157* Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity.Core
• 1158* Knowledge of cybersecurity principles.Core
• 1159* Knowledge of cyber threats and vulnerabilities.Core
• 6900* Knowledge of specific operational impacts of cybersecurity lapses.Core
• 6935* Knowledge of cloud computing service models Software as Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).Core
• 6938* Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments.Core
• 7106Knowledge of developing user-centered conceptual and logical designs.Core
• 7107Knowledge of usability standards and application of usability standards.Core
• 7108Knowledge of user centered design principles.Core
• 7109Knowledge of usability testing.Core
• 7111* Knowledge of Zero Trust Security Model Principles.Core

• 3822ASkill in managing user relationships, including determining user needs/requirements, managing user expectations, and demonstrating commitment to delivering quality results.Core
• 7102Skill in using industry-standard design and prototyping tools.Core
• 7104Skill in interpreting data and feedback.Core
• 7105Skill in operating UX tools and methods.Core

The DCWF Tool lists no abilities for this work role.