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O*NET-SOC 11-3051.01

Quality Control Systems Managers

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Stop production if serious product defects are present.Core15405
  2. Review and update standard operating procedures or quality assurance manuals.Core15415
  3. Monitor performance of quality control systems to ensure effectiveness and efficiency.Core15430
  4. Review quality documentation necessary for regulatory submissions and inspections.Core15414
  5. Analyze quality control test results and provide feedback and interpretation to production management or staff.Core15428
  6. Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.Core15413
  7. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.Core15429
  8. Direct product testing activities throughout production cycles.Core15431
  9. Instruct staff in quality control and analytical procedures.Core15421
  10. Direct the tracking of defects, test results, or other regularly reported quality control data.Core15424
  11. Participate in the development of product specifications.Core15417
  12. Identify quality problems or areas for improvement and recommend solutions.Core15420
  13. Collect and analyze production samples to evaluate quality.Core15411
  14. Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.Core15416
  15. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.Core15427
  16. Monitor development of new products to help identify possible problems for mass production.Core15418
  17. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.Core15422
  18. Create and implement inspection and testing criteria or procedures.Core15425
  19. Document testing procedures, methodologies, or criteria.Core15423
  20. Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.Core15407
  21. Coordinate the selection and implementation of quality control equipment, such as inspection gauges.Core15410
  22. Generate and maintain quality control operating budgets.Core15408
  23. Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.Core15419
  24. Audit and inspect subcontractor facilities including external laboratories.Supplemental15412
  25. Confer with marketing and sales departments to define client requirements and expectations.Core15426
  26. Evaluate new testing and sampling methodologies or technologies to determine usefulness.Core15409
  27. Review and approve quality plans submitted by contractors.Core15406

Technology Skills

From O*NET 30.3, 51 examples in 21 categories, 17 Hot Technology

Free · O*NET 30.3

Analytical or scientific software

  • Abbott Informatics STARLIMS:LIMS
  • Computing Solutions LabSoft LIMS
  • Core Informatics Laboratory Information Management System LIMS
  • Illumina Laboratory Information Management System LIMS
  • Lablite Laboratory Information Management Systems LIMS
  • Labvantage Solutions LIMS
  • Minitab
  • Pearson Education PHStat2
  • PQ Systems SQCpack
  • Promium Element DataSystem LIMS
  • Quality Systems International WinLIMS
  • Statgraphics
  • Systat Software LISA.lims
  • Thermo Fisher Scientific Laboratory Information Management Systems LIMS

Document management software

  • Adobe AcrobatHot Technology

Industrial control software

  • ASI DATAMYTE GageMetrics
  • ASI DATAMYTE QDA
  • ASIDATAMYTE DataMetrics
  • CAMA Software Quality Collaboration By Design QCBD
  • CEBOS MQ1 software
  • Harrington Group HQMS
  • Infinity QS ProFicient
  • Laboratory Automated Quality Control Systems LAQC
  • PQ Systems CHARTrunner Lean
  • PQ Systems GAGEpack
  • PQ Systems MEASUREspy
  • Vivaldi Software Vivaldi Quality Management

Content workflow software

  • Atlassian JIRAHot Technology

Data base user interface and query software

  • Database software
  • Harrington Group caWeb
  • Microsoft AccessHot Technology
  • Microsoft SQL ServerHot Technology
  • Structured query language SQLHot Technology

Desktop communications software

  • Eko

Compliance software

  • EtQ Reliance
  • Sparta Systems TrackWise

Enterprise application integration software

  • Extensible markup language XMLHot Technology

Program testing software

  • Hewlett Packard LoadRunner
  • SeleniumHot Technology

Operating system software

  • LinuxHot Technology

Risk management data and analysis software

  • MasterControl software

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Electronic mail software

  • Microsoft OutlookHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Project management software

  • Microsoft ProjectHot Technology

Process mapping and design software

  • Microsoft VisioHot Technology

Word processing software

  • Microsoft WordHot Technology

Object or component oriented development software

  • Oracle JavaHot Technology

Enterprise resource planning ERP software

  • SAP softwareHot Technology

Internet browser software

  • Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Review details of technical drawings or specifications.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor facilities or operational systems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Monitor organizational procedures to ensure proper functioning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Inspect condition or functioning of facilities or equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate quality of materials or products.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Evaluate new technologies or methods.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Evaluating Information to Determine Compliance with Standards

  • Review documents or materials for compliance with policies or regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Analyze data to inform operational decisions or activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Analyze data to assess operational or project effectiveness.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Implement organizational process or policy changes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Maintain knowledge of current developments in area of expertise.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Developing Objectives and Strategies

  • Develop operating strategies, plans, or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop organizational methods or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

  • Develop specifications for new products or processes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Document organizational or operational procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare operational progress or status reports.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Interpreting the Meaning of Information for Others

  • Communicate organizational policies and procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Communicate organizational information to customers or other stakeholders.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Confer with organizational members to accomplish work activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Conduct employee training programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise employees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Manage control system activities in organizations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare operational budgets.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Direct operational or production activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Direct organizational operations, projects, or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise customers on technical or procedural issues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Recommend organizational process or policy changes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 27
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.