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O*NET-SOC 11-3071.00

Transportation, Storage, and Distribution Managers

Plan, direct, or coordinate transportation, storage, or distribution activities in accordance with organizational policies and applicable government laws or regulations. Includes logistics managers.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.Core21340
  2. Plan, develop, or implement warehouse safety and security programs and activities.Core21341
  3. Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.Core21342
  4. Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.Core21343
  5. Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.Core21344
  6. Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.Core21345
  7. Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.Core21346
  8. Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.Core21347
  9. Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.Core21348
  10. Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.Core21349
  11. Monitor inventory levels of products or materials in warehouses.Core21350
  12. Establish or monitor specific supply chain-based performance measurement systems.Core21351
  13. Prepare and manage departmental budgets.Core21352
  14. Monitor product import or export processes to ensure compliance with regulatory or legal requirements.Core21353
  15. Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.Core21354
  16. Interview, select, and train warehouse and supervisory personnel.Core21355
  17. Advise sales and billing departments of transportation charges for customers' accounts.Core21356
  18. Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.Core21357
  19. Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.Core21358
  20. Implement specific customer requirements, such as internal reporting or customized transportation metrics.Core21359
  21. Maintain metrics, reports, process documentation, customer service logs, or training or safety records.Core21360
  22. Examine invoices and shipping manifests for conformity to tariff and customs regulations.Core21361
  23. Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.Core21362
  24. Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.Core21363
  25. Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.Core21364
  26. Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.Core21365
  27. Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.21366
  28. Plan or implement improvements to internal or external systems or processes.21367
  29. Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.21368
  30. Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.21369

Technology Skills

From O*NET 30.3, 103 examples in 29 categories, 14 Hot Technology

Free · O*NET 30.3

Materials requirements planning logistics and supply chain software

  • 3PL Central
  • Amber Road
  • Cadre Technologies Accuplus Integrated Distribution Logistics System
  • Cadre Technologies Cadence Transportation Management System
  • Cadre Technologies Cadence Warehouse Management System
  • Catalyst International CatalystConnect
  • FedEx Ship Manager
  • Fleetware software
  • Four Soft 4S eLog
  • Four Soft 4S VisiLog
  • Geometrix
  • HighJump Software Warehouse Advantage
  • IBM i2 Transportation Manager
  • Infosite Technologies Dispatch-Mate
  • Integrated Decision Support Corporation Expert Fuel
  • Integrated Decision Support Corporation Netwise Supply Chain
  • Integrated Decision Support Corporation Swap Advice
  • IntelliTrack 3PL
  • IntelliTrack Warehouse Management System (WMS)
  • Logisuite Enterprise
  • Logisuite Forwarder
  • Materials resource planning MRP software
  • Oracle E-Business Suite Logistics
  • Radio Beacon WMS
  • RedPrairie DLx Warehouse
  • SSA Global Warehouse Management System WMS
  • Summary Systems Fleet Commander
  • Supply chain event management software
  • TECSYS EliteSeries
  • TECSYS PointForce Enterprise
  • UPS WorldShip
  • USPS.com
  • Warehouse management system WMSIn Demand

Label making software

  • ABOL Manifest Systems

Data base user interface and query software

  • Airline global distribution systems GDS software
  • Bentley Transportation Data Manager
  • Database software
  • Labelmaster Software REG-Trieve
  • Microsoft AccessHot Technology
  • Microsoft SQL ServerHot Technology
  • Structured query language SQLHot Technology

Inventory management software

  • Aljex Inventory
  • DSA Foxware Warehouse Management
  • Infosite Technologies DM Warehousing
  • Inventory control software
  • Inventory management systems
  • Iptor Supply Chain
  • Logility Voyager WarehousePRO
  • MRA Technologies MRATrack Warehouse Management System
  • Sentai Pinpoint

Route navigation software

  • ALK Technologies FleetSuite
  • ALK Technologies PC*Miler
  • CoPilot Truck
  • Integrated Decision Support Corporation Route Advice
  • Intergraph GeoMedia Transportation Manager

Accounting software

  • Argos Software ABECAS Insight FMS
  • Automated expense reporting system software

Computer aided design CAD software

  • Autodesk AutoCAD Civil 3DHot Technology
  • Bentley MicroStationHot Technology

Analytical or scientific software

  • Eaton Fleet Advisor
  • Freight Rail Crew Optimization Scheduling FRCOS software
  • IMSure Solutions SHIPflex
  • Integrated Decision Support Match Advice
  • Integrated Decision Support Netwise Enterprise
  • Integrated Decision Support Netwise Frontline
  • Optimization software
  • QUALCOMM QTRACS
  • QUALCOMM ViaWeb

Electronic mail software

  • Email software
  • IBM Lotus Notes
  • IBM Notes
  • Microsoft OutlookHot TechnologyIn Demand

Geographic information system

  • ESRI ArcLogistics

Graphics or photo imaging software

  • Graphics software

Operating system software

  • Hewlett Packard HP-UX

Enterprise system management software

  • IBM Power Systems software

Enterprise resource planning ERP software

  • Infor ERP Baan
  • Microsoft Dynamics
  • Microsoft Dynamics AX
  • Microsoft Dynamics GP
  • NetSuite ERP
  • Oracle JD Edwards EnterpriseOne
  • SAP ERP Operations
  • SAP softwareHot Technology
  • TMW PowerSuite
  • Transtek Compass ERP

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Project management software

  • Microsoft ProjectHot Technology
  • Oracle Primavera Enterprise Project Portfolio ManagementHot Technology

Process mapping and design software

  • Microsoft VisioHot Technology

Word processing software

  • Microsoft WordHot Technology

Business intelligence and data analysis software

  • Oracle Business Intelligence Enterprise Edition

Financial analysis software

  • Oracle E-Business Suite Financials

Metadata management software

  • Quest Erwin Data Modeler

Data base reporting software

  • SAP Business Objects

Compliance software

  • Scanlon Associates LogPak
  • Shipping Solutions

Calendar and scheduling software

  • Scheduling software

Mobile location based services software

  • Transportation management system TMS software

Backup or archival software

  • Veritas NetBackup

Time accounting software

  • WorkForce Software EmpCenter Time and Attendance

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Interview employees, customers, or others to collect information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor organizational procedures to ensure proper functioning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Monitor performance of organizational members or partners.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Monitor activities of individuals to ensure safety or compliance with rules.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Monitor organizational compliance with regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Inspect condition or functioning of facilities or equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Evaluating Information to Determine Compliance with Standards

  • Examine financial records to ensure compliance with policies or regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Analyze data to inform operational decisions or activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Analyze forecasting data to improve business decisions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Analyze financial records to improve budgeting or planning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Analyze financial records to improve efficiency.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Approve expenditures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Implement organizational process or policy changes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Implement transportation changes to reduce environmental impact.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Develop safety standards, policies, or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop emergency response plans or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop operating strategies, plans, or procedures for green or sustainable operations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Developing Objectives and Strategies

  • Develop operating strategies, plans, or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

  • Plan facility layouts or designs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Document organizational or operational procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Maintain operational records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Confer with organizational members to accomplish work activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Resolving Conflicts and Negotiating with Others

  • Negotiate contracts for transportation, distribution, or logistics services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing for or Working Directly with the Public

  • Resolve customer complaints or problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Conduct employee training programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise employees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare operational budgets.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Direct organizational operations, projects, or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise others on business or operational matters.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Staffing Organizational Units

  • Hire personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring and Controlling Resources

  • Purchase materials, equipment, or other resources.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Monitor inventories of products or materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 32
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.