O*NET-SOC 11-3071.04

Supply Chain Managers

Direct or coordinate production, purchasing, warehousing, distribution, or financial forecasting services or activities to limit costs and improve accuracy, customer service, or safety. Examine existing procedures or opportunities for streamlining activities to meet product distribution needs. Direct the movement, storage, or processing of inventory.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Determine appropriate equipment and staffing levels to load, unload, move, or store materials.Core20942
Manage activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, warehousing, or receiving.Core20943
Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.Core15680
Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality.Core15695
Implement new or improved supply chain processes to improve efficiency or performance.Core20944
Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.Core15700
Confer with supply chain planners to forecast demand or create supply plans that ensure availability of materials or products.Core15694
Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.Core15696
Negotiate prices and terms with suppliers, vendors, or freight forwarders.Core15685
Analyze information about supplier performance or procurement program success.Core15697
Monitor suppliers' activities to assess performance in meeting quality or delivery requirements.Core20945
Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.Core15701
Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.Core15688
Monitor forecasts and quotas to identify changes and predict effects on supply chain activities.Core20946
Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow.Core15698
Identify or qualify new suppliers in collaboration with other departments, such as procurement, engineering, or quality assurance.Core20947
Design or implement plant warehousing strategies for production materials or finished products.Core15693
Design, implement, or oversee product take back or reverse logistics programs to ensure products are recycled, reused, or responsibly disposed.Core19541
Develop or implement procedures or systems to evaluate or select suppliers.Core15692
Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows.Core15691
Forecast material costs or develop standard cost lists.Supplemental20948
Diagram supply chain models to help facilitate discussions with customers.Core15681
Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products distribution, storage, or inventory.Core19542
Identify opportunities to reuse or recycle materials to minimize consumption of new materials, minimize waste, or to convert wastes to by-products.Core19543
Review or update supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws.Core19546
Design or implement supply chains that support environmental policies.Core19540
Locate or select biodegradable, non-toxic, or other environmentally friendly raw materials for manufacturing processes.Supplemental19545
Appraise vendor manufacturing capabilities through on-site observations or other measurements.Supplemental20949
Conduct or oversee the conduct of life cycle analyses to determine the environmental impacts of products, processes, or systems.Supplemental19539
Investigate or review the carbon footprints and environmental performance records of current or potential storage and distribution service providers.Supplemental19544

Technology Skills

From O*NET 30.3, 59 examples in 20 categories, 14 Hot Technology

Free · O*NET 30.3

Materials requirements planning logistics and supply chain software

Adexa Supply Chain Planning
Aldata Warehouse Management
CDC Supply Chain
Dex Warehouse
Epicor SRM
Epicor WMS
HighJump Software Supply Chain Advantage
HighJump Warehouse Advantage
i2 Collaborative Supply Execution
i2 Intelligence
i2 Supply Chain Visibility
IBM ILOG LogicNet Plus XE
IBS MRP
IBS Supply Chain Management
IFS Applications for Supply Chain Management
Infor Lawson Supply Chain Management
Infor SCM
JDA Master Planning
Lawson S3 Supply Chain Management
Manhattan Scale
Manhattan Supply Chain Process Platform
Oracle e-Business Suite Supply Chain Management
QAD Adaptive ERP
Red Prarie Warehouse Management
SAP SCM
Swisslog WarehouseManager
Warehouse management system WMSIn Demand

Object or component oriented development software

Advanced business application programming ABAP

Graphics or photo imaging software

Graphics software

Inventory management software

IBM ILOG Inventory Analyst
Inventory management systemsIn Demand
Oracle Inventory

Calendar and scheduling software

Master scheduling software

Medical software

MEDITECH softwareHot Technology

Data base user interface and query software

Microsoft AccessHot Technology
Microsoft SQL ServerHot Technology
Structured query language SQLHot Technology

Enterprise resource planning ERP software

Microsoft Dynamics
Microsoft Dynamics AX
NetSuite ERP
Oracle Hyperion
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoftHot Technology
SAP business and customer relations management software
SAP softwareHot TechnologyIn Demand

Spreadsheet software

Microsoft ExcelHot TechnologyIn Demand

Office suite software

Microsoft Office softwareHot TechnologyIn Demand

Electronic mail software

Microsoft OutlookHot TechnologyIn Demand

Presentation software

Microsoft PowerPointHot TechnologyIn Demand

Project management software

Microsoft ProjectHot Technology

Document management software

Microsoft SharePointHot Technology

Process mapping and design software

Microsoft VisioHot Technology

Word processing software

Microsoft WordHot Technology

Analytical or scientific software

Minitab
SAP APO
Simulation and modeling software

Financial analysis software

Oracle E-Business Suite Financials

Procurement software

Purchasing software

Data base reporting software

SAP BusinessObjects Crystal Reports

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Evaluate environmental impact of operational or development activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring Processes, Materials, or Surroundings

Monitor performance of organizational members or partners.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitor external affairs or events affecting business operations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Identifying Objects, Actions, and Events

Identify opportunities for green initiatives.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Judging the Qualities of Objects, Services, or People

Evaluate quality of materials or products.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Evaluate potential of products, technologies, or resources.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Analyzing Data or Information

Analyze data to inform operational decisions or activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Analyze data to assess operational or project effectiveness.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Making Decisions and Solving Problems

Estimate labor requirements.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Estimate cost or material requirements.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Implement organizational process or policy changes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Implement transportation changes to reduce environmental impact.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Thinking Creatively

Develop sustainable organizational policies or practices.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop organizational goals or objectives.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Developing Objectives and Strategies

Develop operating strategies, plans, or procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop organizational methods or procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

Develop procedures to evaluate organizational activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Document organizational or operational procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Confer with organizational members to accomplish work activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Resolving Conflicts and Negotiating with Others

Negotiate contracts for transportation, distribution, or logistics services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Coordinating the Work and Activities of Others

Coordinate with external parties to exchange information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Guiding, Directing, and Motivating Subordinates

Manage operations, research, or logistics projects.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring and Controlling Resources

Manage inventories of products or organizational resources.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 23

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.