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O*NET-SOC 11-3121.00

Human Resources Managers

Plan, direct, or coordinate human resources activities and staff of an organization.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.Core990
  2. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.Core991
  3. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.Core986
  4. Represent organization at personnel-related hearings and investigations.Core998
  5. Negotiate bargaining agreements and help interpret labor contracts.Core999
  6. Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.Core987
  7. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.Core989
  8. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.Core988
  9. Identify staff vacancies and recruit, interview, and select applicants.Core983
  10. Investigate and report on industrial accidents for insurance carriers.Core997
  11. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.Core994
  12. Administer compensation, benefits, and performance management systems, and safety and recreation programs.Core982
  13. Prepare and follow budgets for personnel operations.Core1001
  14. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.Core993
  15. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.Core985
  16. Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.Core995
  17. Conduct exit interviews to identify reasons for employee termination.Core996
  18. Oversee the evaluation, classification, and rating of occupations and job positions.Core1003
  19. Analyze training needs to design employee development, language training, and health and safety programs.Core992
  20. Allocate human resources, ensuring appropriate matches between personnel.Core984
  21. Prepare personnel forecast to project employment needs.Core1000
  22. Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.Core1004
  23. Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.Core1005
  24. Develop, administer, and evaluate applicant tests.Supplemental1002
  25. Contract with vendors to provide employee services, such as food service, transportation, or relocation service.Supplemental1007
  26. Provide terminated employees with outplacement or relocation assistance.Supplemental1006

Technology Skills

From O*NET 30.3, 102 examples in 25 categories, 15 Hot Technology

Free · O*NET 30.3

Charting software

  • AASoftTech Web Organization Chart

Accounting software

  • AccountantsWorld Payroll Relief
  • Intuit QuickBooksHot Technology
  • New World Systems Logos.NET
  • Sage 50 Accounting

Human resources software

  • ADP Enterprise HR
  • ADP HR/Benefits Solution
  • ADP HR/Profile
  • ADP Workforce Now
  • AllNetic Working Time Tracker
  • Applicant tracking softwareIn Demand
  • Arrow Electronics N/Compass
  • Authoria Adviser
  • Ceridian Dayforce enterprise HCM
  • Defense Travel System
  • Fidelity HR/Payroll
  • Halogen e360
  • Halogen ePraisal
  • Harpers Payroll Services HR la Carte
  • Human resource information system (HRIS)
  • Human resource management software HRMS
  • Inception Technologies InfiniTime
  • Infor SSA Human Capital Management
  • interactive Personnel Electronic Records Management System iPERMS
  • Lawson Human Resource Management
  • Lawson Human Resources Suite
  • Midrange Software XpertHire
  • Oracle HRISIn Demand
  • Oracle Taleo
  • Paychex payroll software
  • Paycor payroll management
  • People-Trak software
  • peoplefluent Performance
  • peoplefluent Recruiting
  • Pereless Systems software
  • QuestionMark
  • Sage HRMS
  • Savitr RecruitX
  • Standard Installation and Division Personnel Reporting System SIDPERS
  • Tesseract Benefits Manager
  • Tesseract Human Resources Manager
  • Total Officer Personnel Management Information System TOPMIS
  • UCN inContact Workforce Management Software WFM
  • Ultimate Software UltiPro Workplace
  • Unicorn HRO Open4
  • UniFocus Watson Human Resources Manager
  • WhizLabs

Time accounting software

  • ADP ezLaborManager
  • ADP Pay eXpert
  • Data Management TimeClock Plus
  • Exact Software Macola ES Labor Performance
  • Infotronics Attendance Enterprise
  • iSystems Evolution Payroll and Tax Management
  • Jantek Electronics Jupiter Time & Attendance
  • Kronos Workforce TimekeeperHot Technology
  • Norchard Solutions Succession Wizard
  • Paylocity Web Pay
  • Qqest TimeForce
  • Soft Trac Microix Timesheet
  • Stromberg Enterprise

Document management software

  • Atlas Business Solutions Staff Files
  • Microsoft SharePoint Server
  • PDF readers
  • WinOcular

Data base user interface and query software

  • Automation Centre Personnel Tracker
  • Microsoft AccessHot Technology

Office suite software

  • Corel WordPerfect Office Suite
  • Microsoft Office softwareHot TechnologyIn Demand

Enterprise resource planning ERP software

  • Deltek Vision
  • Infor ERP SyteLine
  • Kronos Enterprise Workforce Management
  • Microsoft Dynamics
  • Microsoft Dynamics GP
  • Oracle Fusion Applications
  • Oracle PeopleSoftHot Technology
  • SAP softwareHot Technology
  • Tyler Technologies MUNIS
  • Workday softwareHot TechnologyIn Demand

Web page creation and editing software

  • FacebookHot Technology
  • LinkedIn
  • Social media sites

Business intelligence and data analysis software

  • IBM Cognos Impromptu
  • Oracle Business Intelligence Enterprise Edition

Spreadsheet software

  • IBM Lotus 1-2-3
  • Microsoft ExcelHot TechnologyIn Demand

Electronic mail software

  • IBM Notes
  • Microsoft OutlookHot TechnologyIn Demand

Analytical or scientific software

  • IBM SPSS StatisticsHot Technology

Presentation software

  • Mentimeter
  • Microsoft PowerPointHot TechnologyIn Demand

Project management software

  • Microsoft ProjectHot Technology

Desktop publishing software

  • Microsoft Publisher

Process mapping and design software

  • Microsoft VisioHot Technology

Word processing software

  • Microsoft WordHot Technology
  • Nuvosoft Rwiz

Multi-media educational software

  • Nearpod

Financial analysis software

  • Oracle E-Business Suite Financials

Data base reporting software

  • SAP BusinessObjects Crystal Reports

Compliance software

  • Stratitec TimeIPS

Computer based training software

  • Training software

Internet browser software

  • Web browser software

Video creation and editing software

  • YouTube

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Investigate industrial or transportation accidents.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Interview employees, customers, or others to collect information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Compile operational data.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Analyze data to inform personnel decisions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Analyze data to inform operational decisions or activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Estimate labor requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Maintain knowledge of current developments in area of expertise.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Maintain personnel records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare reports related to compliance matters.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Interpreting the Meaning of Information for Others

  • Communicate organizational policies and procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Liaise between departments or other groups to improve function or communication.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Resolving Conflicts and Negotiating with Others

  • Negotiate sales or lease agreements for products or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Negotiate labor disputes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Represent the organization in external relations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Coordinate special events or programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Conduct employee training programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise employees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Manage human resources activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare operational budgets.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Recommend organizational process or policy changes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Advise others on career or personal development.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Advise others on legal or regulatory compliance matters.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Staffing Organizational Units

  • Hire personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Recruit personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Perform human resources activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Administer compensation or benefits programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Administer standardized physical or psychological tests.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 27
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.