Skip to content

O*NET-SOC 11-3131.00

Training and Development Managers

Plan, direct, or coordinate the training and development activities and staff of an organization.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Analyze training needs to develop new training programs or modify and improve existing programs.Core1015
  2. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.Core1009
  3. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.Core1014
  4. Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.Core1012
  5. Conduct orientation sessions and arrange on-the-job training for new hires.Core1008
  6. Train instructors and supervisors in techniques and skills for training and dealing with employees.Core1017
  7. Develop and organize training manuals, multimedia visual aids, and other educational materials.Core1013
  8. Prepare training budget for department or organization.Core1019
  9. Develop testing and evaluation procedures.Core1010
  10. Conduct or arrange for ongoing technical training and personal development classes for staff members.Core1011
  11. Review and evaluate training and apprenticeship programs for compliance with government standards.Core1016
  12. Coordinate established courses with technical and professional courses provided by community schools, and designate training procedures.Supplemental1018

Technology Skills

From O*NET 30.3, 96 examples in 20 categories, 15 Hot Technology

Free · O*NET 30.3

Document management software

  • Adobe AcrobatHot Technology
  • HP Trim

Development environment software

  • Adobe ActionScript
  • Microsoft Visual BasicHot Technology

Computer based training software

  • Adobe Captivate
  • Adobe Presenter
  • AgileView Software SmartView
  • Alchemy Systems SISTEM
  • Articulate Rapid E-Learning Studio
  • Beeline Learning Management System LMS
  • Blatant Media Absorb LMS
  • Brainshark Rapid Learning
  • Cobent Learning and Compliance Suite LCS
  • Common Curriculum
  • Computer Generated Solutions Learning Management System
  • Cornerstone OnDemand Cornerstone Learning
  • dominKnow Learning Center
  • Eedo Knowledgeware Eedo Force Ten
  • ElearningForce JoomlaLMS
  • EZ LCMS
  • FlexTraining Total e-Learning Solution
  • FunEducation Outstart Trainer
  • G-Cube Solutions Wizdom Web LMS
  • GeoMetrix Data Systems Training Partner
  • HunterStone THESIS
  • ICS Learning Group Inquisiq EX
  • Ikonami AT-Learning Tool
  • iLinc Communications LearnLinc
  • Inspired eLearning iLMS
  • Intelladon Enterprise Knowledge Platform EKP
  • Intelligent Information Conversion Technologies MeritScholar
  • Intellum Rollbook
  • Kookaburra Studios Knowledge Presenter
  • LeanForward LearnPoint
  • Learn HQ Activate LMS
  • Learn.com CourseMaker Studio
  • Learning management system LMSIn Demand
  • Medworxx Learning Management System
  • Moodle
  • Mzinga On-Demand Learning Suite
  • NetDimensions Enterprise Knowledge Platform EKP
  • OnPoint Digital OnPoint Learning & Performance Suite
  • Open e-LMS
  • Operitel LearnFlex
  • Pathlore LMS
  • Plateau Learning Management System LMS
  • PRO-ductivity Systems Compliance Training Manager Web
  • Rapid Intake Unison
  • Right Reason Technologies RightTrack
  • RISC Virtual Training Assistant
  • Saba Centra
  • SkillSoft SkillPort
  • SumTotal Systems ToolBook
  • SumTotal Systems TotalLMS
  • SyberWorks Training Center
  • techniques.org knowledgeWorks LMS
  • Telania eLeaP Learning Management System LMS/LCMS
  • The Human Equation InSite LMS
  • TrainCaster LMS
  • TrainOnTrack Learning Management System LMS
  • Trivantis Lectora
  • Upside Learning UpsideLMS
  • Xerceo Learn
  • Xyleme Learning Content Management System LCMS
  • Ziiva Prosperity LMS

Web page creation and editing software

  • Adobe Dreamweaver
  • eXe
  • Linspire Nvu
  • Microsoft FrontPage
  • SAFARI Video Networks eZediaQTI

Graphics or photo imaging software

  • Adobe IllustratorHot Technology
  • Adobe PhotoshopHot Technology

Data base management system software

  • Apache CassandraHot Technology

Customer relationship management CRM software

  • Blackbaud The Raiser's Edge

Data base user interface and query software

  • Blackboard software

Presentation software

  • Caliban Mindwear HyperGASP
  • Dazzlersoft DazzlerMax
  • Flying PopCorn
  • Freeze.com Ovation Studio Pro
  • Magenta MultiMedia Tools Magenta II
  • MediaChance Multimedia Builder
  • Microsoft PowerPointHot TechnologyIn Demand

Video conferencing software

  • Cisco WebexHot Technology
  • WBT Systems TopClass

Medical software

  • Epic SystemsHot Technology

Web platform development software

  • JavaScriptHot Technology

Enterprise resource planning ERP software

  • Learn.com LearnCenter Talent Management Suite
  • Microsoft Dynamics
  • Oracle PeopleSoftHot Technology

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Electronic mail software

  • Microsoft OutlookHot TechnologyIn Demand

Project management software

  • Microsoft ProjectHot Technology

Desktop publishing software

  • Microsoft Publisher

Word processing software

  • Microsoft WordHot Technology

Internet browser software

  • Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Conduct opinion surveys or needs assessments.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Determine operational compliance with regulations or standards.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate program effectiveness.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Evaluate training programs, instructors, or materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Evaluate employee performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Prepare graphics or other visual representations of information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

  • Develop procedures to evaluate organizational activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Develop training materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Confer with organizational members to accomplish work activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Coordinate special events or programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Conduct employee training programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Manage human resources activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare operational budgets.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 13
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.