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O*NET-SOC 11-9179.02

Spa Managers

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Respond to customer inquiries or complaints.Core17612
  2. Schedule guest appointments.Core17619
  3. Maintain client databases.Core17617
  4. Coordinate facility schedules to maximize usage and efficiency.Core17605
  5. Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.Core17610
  6. Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.Core17609
  7. Plan or direct spa services and programs.Core17601
  8. Develop or implement marketing strategies.Core17615
  9. Sell products, services, or memberships.Core17620
  10. Recruit, interview, or hire employees.Core17611
  11. Assess employee performance and suggest ways to improve work.Core17603
  12. Inventory products and order new supplies.Core17608
  13. Establish spa budgets and financial goals.Core17607
  14. Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.Core17600
  15. Train staff in the use or sale of products, programs, or activities.Core17602
  16. Participate in continuing education classes to maintain current knowledge of industry.Core17618
  17. Direct facility maintenance or repair.Core17616
  18. Verify staff credentials, such as educational and certification requirements.Core17614
  19. Schedule staff or supervise scheduling.Core17613
  20. Check spa equipment to ensure proper functioning.Core17604
  21. Develop staff service or retail goals and guide staff in goal achievement.Core17606

Technology Skills

From O*NET 30.3, 36 examples in 12 categories, 6 Hot Technology

Free · O*NET 30.3

Data base user interface and query software

  • Bizlink Salon Manager
  • Booker Software SpaBooker
  • ClienTrak!
  • CRIMPERS Management Software CRIMPERS Salon Software
  • CSI Software Spa Management
  • DaySmart Software Salon Iris
  • Elite Software Elite Salon & Spa Management
  • Envision Salon
  • Floydware Rosy
  • Innovative Business Computer Solutions Spa/Salon Manager
  • intelligenz Solutions intelliSpa
  • Leprechaun Spa and Salon Software
  • ManageMySpa
  • MIKAL SMS
  • Milano Spa
  • Millennium SpaSalon
  • MINDBODY business management software
  • Neill Technologies SpaBiz
  • PAR Technology SpaSoft
  • ProSolutions Software Transcend
  • Rogers Software Development SuperSalon
  • Shortcuts Software Shortcuts Spa
  • SpaGuru
  • Syntec Systems Insight

Human resources software

  • Elite Software Elite Salon & Spa Payroll
  • Oracle Taleo

Web page creation and editing software

  • FacebookHot Technology

Spreadsheet software

  • Microsoft ExcelHot Technology

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Electronic mail software

  • Microsoft OutlookHot Technology

Presentation software

  • Microsoft PowerPointHot Technology

Word processing software

  • Microsoft WordHot Technology

Point of sale POS software

  • TouchSuite Salon

Instant messaging software

  • Twitter

Internet browser software

  • Web browser software

Video creation and editing software

  • YouTube

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Monitoring Processes, Materials, or Surroundings

  • Monitor operational quality or safety.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Inspect equipment to ensure proper functioning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate employee performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Verify patron or staff credentials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Develop plans for programs or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Maintain professional knowledge or certifications.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Scheduling Work and Activities

  • Arrange facility schedules.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Schedule appointments.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Maintain client information or service records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Maintain financial or account records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Selling or Influencing Others

  • Sell products or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing for or Working Directly with the Public

  • Resolve customer complaints or problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Assign duties or work schedules to employees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 1 of 1 AI skills mapped to this activity, by automation level

    • Supports 1

Training and Teaching Others

  • Train service staff.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise service workers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Manage budgets for personal services operations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Direct facility maintenance or repair activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Staffing Organizational Units

  • Perform human resources activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring and Controlling Resources

  • Maintain supply or equipment inventories.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Order materials, supplies, or equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill1 of 20
Distinct tools1
Level mix
  • Supports 1

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.