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O*NET-SOC 13-1032.00

Insurance Appraisers, Auto Damage

Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.Core7249
  2. Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.Core7247
  3. Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.Core7248
  4. Prepare insurance forms to indicate repair cost estimates and recommendations.Core7251
  5. Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.Core7246
  6. Determine salvage value on total-loss vehicle.Core7250
  7. Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.Core7252

Technology Skills

From O*NET 30.3, 21 examples in 13 categories, 7 Hot Technology

Free · O*NET 30.3

Graphics or photo imaging software

  • A-T Solutions Easy Street Draw

Document management software

  • Adobe AcrobatHot Technology

Project management software

  • App Software Associations AppTrak.net
  • Cost estimating software
  • Mitchell International Mitchell WorkCenter
  • Solera Audatex Estimating
  • Swan River Software Estimiser Pro
  • Web-Est estimating software

Compiler and decompiler software

  • Disassembler softwareIn Demand

Electronic mail software

  • Email software
  • Microsoft OutlookHot Technology

Data base user interface and query software

  • Information Services Inc. CCC Pathways Appraisal Solution
  • Meridian Technologies SurePoint
  • Vertafore ImageRight

Spreadsheet software

  • Microsoft ExcelHot Technology

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot Technology

Operating system software

  • Microsoft WindowsHot Technology

Word processing software

  • Microsoft WordHot Technology

Billing and invoicing software

  • NCH Software Express Invoice

Internet browser software

  • Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Inspecting Equipment, Structures, or Materials

  • Inspect motor vehicles.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Inspect mechanical components of vehicles to identify problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Inspect structural components of vehicles to identify problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Evaluating Information to Determine Compliance with Standards

  • Examine financial records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Determine the value of goods or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Estimate costs of goods or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 15 AI skills mapped to this activity, by automation level

    • Augments 11
    • Informs 4

Documenting/Recording Information

  • Prepare contracts or other transaction documents.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Communicate with management or other staff to resolve problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill1 of 8
Distinct tools15
Level mix
  • Augments 11
  • Informs 4

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.