O*NET-SOC 13-1041.03

Equal Opportunity Representatives and Officers

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.Core10865
Prepare reports related to investigations of equal opportunity complaints.Core20719
Interview persons involved in equal opportunity complaints to verify case information.Core20720
Study equal opportunity complaints to clarify issues.Core10867
Interpret civil rights laws and equal opportunity regulations for individuals or employers.Core10866
Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.Core20721
Develop guidelines for nondiscriminatory employment practices.Core20722
Prepare reports of selection, survey, or other statistics and recommendations for corrective action.Supplemental10870
Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.Core20723
Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.Core10869
Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.Core10875
Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.Supplemental10879
Conduct surveys and evaluate findings to determine if systematic discrimination exists.Core10871
Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.Supplemental10874
Review company contracts to determine actions required to meet governmental equal opportunity provisions.Supplemental10873
Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.Supplemental10876
Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.Supplemental10878
Participate in the recruitment of employees through job fairs, career days, or advertising plans.Supplemental10880

Technology Skills

From O*NET 30.3, 27 examples in 10 categories, 7 Hot Technology

Free · O*NET 30.3

Compliance software

Bashen EEOFedSoft
Bashen EEOSoft
Equal employment opportunity EEO compliance software

Human resources software

Bashen LinkLine
Berkshire Associates BALANCEaap
Biddle Adverse Impact Toolkit
Biddle AutoAAP
EEO Made Simple AAPMaker
EEO Made Simple AppTrac
Gerstco AAPBase
Peopleclick AAPlanner
Peopleclick CAAMS
Peopleclick Monitor
Speediware SpeedEEO
Yocum & McKee The Complete AAP

Office suite software

Corel WordPerfect Office Suite
Microsoft Office softwareHot TechnologyIn Demand

Data base user interface and query software

Database software
Microsoft AccessHot Technology

Analytical or scientific software

Equitas EEOStat
Peopleclick PayStat

Spreadsheet software

IBM Lotus 1-2-3
Microsoft ExcelHot TechnologyIn Demand

Electronic mail software

Microsoft OutlookHot Technology

Presentation software

Microsoft PowerPointHot Technology

Document management software

Microsoft SharePointHot Technology

Word processing software

Microsoft WordHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Conduct surveys in organizations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Interview witnesses, suspects, or claimants.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring Processes, Materials, or Surroundings

Monitor organizational processes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Evaluate personnel practices to ensure adherence to regulations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Developing Objectives and Strategies

Establish organizational guidelines or policies.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Prepare research reports.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Interpreting the Meaning of Information for Others

Explain regulations, policies, or procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Confer with personnel to coordinate business operations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level
- Augments 3
- Supports 6
- Cpo chief product officerclaudeskills.infoAugments
- Connect appsclaudeskills.infoAugments
- Regulatory affairs headdavila7/claude-code-templates299 installsAugments
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass
- slack-by-salesforceslack-by-salesforceSupports
- recommendation-canvasdeanpeters/product-manager-skills2,123 installsSupports
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass

Resolving Conflicts and Negotiating with Others

Negotiate contracts with clients or service providers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Negotiate agreements to resolve disputes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 1 of 1 AI skills mapped to this activity, by automation level
- Supports 1
- Mercado libreclaudeskills.infoSupports

Coordinating the Work and Activities of Others

Coordinate regulatory documentation activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Training and Teaching Others

Train personnel on managerial topics.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Guiding, Directing, and Motivating Subordinates

Coordinate personnel recruitment activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Providing Consultation and Advice to Others

Advise others on human resources topics.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill2 of 14

Distinct tools10

Level mix

Augments 3
Supports 7

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.