O*NET-SOC 13-1041.08
Customs Brokers
Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.
From O*NET 30.3
Tasks
From O*NET 30.3, by importance, as O*NET OnLine lists them
Free · O*NET 30.3- Prepare and process import and export documentation according to customs regulations, laws, or procedures.Core15945
- Clear goods through customs and to their destinations for clients.Core15946
- Pay, or arrange for payment of, taxes and duties on shipments.Core15936
- Calculate duty and tariff payments owed on shipments.Core15942
- Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.Core15932
- Classify goods according to tariff coding system.Core15941
- Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.Core15933
- Sign documents on behalf of clients, using powers of attorney.Core15924
- Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.Core15944
- Post bonds for the products being imported or assist clients in obtaining bonds.Core15926
- Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.Core15934
- Arrange for transportation, warehousing, or product distribution of imported or exported products.Core15930
- Monitor or trace the location of goods.Core15937
- Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.Core15940
- Inform importers and exporters of steps to reduce duties and taxes.Core15939
- Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.Core15928
- Provide advice on transportation options, types of carriers, or shipping routes.Core15925
- Contract with freight forwarders for destination services.Core15929
- Apply for tariff concessions or for duty drawbacks and other refunds.Core15943
- Insure cargo against loss, damage, or pilferage.Core15927
- Prepare papers for shippers to appeal duty charges.Core15935
- Suggest best methods of packaging or labeling products.Supplemental15931
- Maintain relationships with customs brokers in other ports to expedite clearing of cargo.Supplemental15938
Technology Skills
From O*NET 30.3, 17 examples in 12 categories, 7 Hot Technology
Free · O*NET 30.3Data base user interface and query software
- Automated commercial environment software ACE
- Customs records databases
- Microsoft AccessHot Technology
- Parts classification databases
- Tariff databases
Compliance software
- Automated system for customs data ASYCUDA
Electronic mail software
- Electronic data interchange EDI software
- Microsoft OutlookHot TechnologyIn Demand
Materials requirements planning logistics and supply chain software
- Materials requirement planning MRP software
Spreadsheet software
- Microsoft ExcelHot TechnologyIn Demand
Office suite software
- Microsoft Office softwareHot TechnologyIn Demand
Presentation software
- Microsoft PowerPointHot TechnologyIn Demand
Word processing software
- Microsoft WordHot TechnologyIn Demand
Optical character reader OCR or scanning software
- Optical character reader OCR software
Project management software
- SAP Customs Management
Enterprise resource planning ERP software
- SAP softwareHot Technology
Internet browser software
- Web browser software
Detailed Work Activities
From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it
Free · O*NET 30.3Getting Information
Obtain documentation to authorize activities.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Evaluating Information to Determine Compliance with Standards
Examine product information to ensure compliance with regulations.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Analyzing Data or Information
Calculate data to inform organizational operations.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Making Decisions and Solving Problems
Estimate costs of goods or services.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 5 of 15 AI skills mapped to this activity, by automation level
- Augments 11
- Informs 4
- saas-pricing-engine:pricing-modelersaas-pricing-engineAugments
- Token tamer ai api cost controlclaudeskills.infoAugments
- Affiliate marketingclaudeskills.infoAugments
- French business assistantclaudeskills.infoAugments
- Cpq buildercustomware-ai/skills1,231 installsAugmentsGen Agent Trust Hub PassSnyk PassSocket PassZeroLeaks Pass
Updating and Using Relevant Knowledge
Update knowledge of legal or regulatory environments.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Documenting/Recording Information
Prepare documentation for contracts, transactions, or regulatory compliance.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Prepare regulatory or compliance documentation.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Establishing and Maintaining Interpersonal Relationships
Develop business relationships.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Resolving Conflicts and Negotiating with Others
Negotiate contracts with clients or service providers.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Coordinating the Work and Activities of Others
Coordinate regulatory documentation activities.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Guiding, Directing, and Motivating Subordinates
Oversee business processes.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Coordinate logistics or other business operations.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Providing Consultation and Advice to Others
Advise others on business or operational matters.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Advise others on logistics topics.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Advise others on legal or regulatory compliance matters.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Advise others on financial matters.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Performing Administrative Activities
Submit financial applications.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Pay charges, fees, or taxes.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitoring and Controlling Resources
Monitor inventories of products or materials.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Job Zone
From O*NET 30.3
Free · O*NET 30.3Job Zone Three: Medium Preparation Needed
Workforce Automation analysis, not part of the source
WFA coverage: AI skills for this job
WFA · Part of the paid plan when accounts openPilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.
Equivalents
NICE work roles, with their DCWF equivalents
Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)
Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)No NICE work role maps to this job.