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O*NET-SOC 13-1075.00

Labor Relations Specialists

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Negotiate collective bargaining agreements.Core18886
  2. Investigate and evaluate union complaints or arguments to determine viability.Core18883
  3. Propose resolutions for collective bargaining or other labor or contract negotiations.Core18890
  4. Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.Core18879
  5. Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.Core18882
  6. Prepare evidence for disciplinary hearings, including preparing witnesses to testify.Core18900
  7. Mediate discussions between employer and employee representatives in attempt to reconcile differences.Core18884
  8. Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.Core18893
  9. Recommend collective bargaining strategies, goals, or objectives.Core18891
  10. Monitor company or workforce adherence to labor agreements.Core18885
  11. Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.Core18878
  12. Assess risk levels associated with collective bargaining strategies.Core18896
  13. Present the position of the company or of labor during arbitration or other labor negotiations.Core18889
  14. Identify alternatives to proposals of unions, employees, companies, or government agencies.Core18881
  15. Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.Core18880
  16. Research case law or outcomes of previous case hearings.Core18902
  17. Assess the impact of union proposals on company or government operations.Supplemental18897
  18. Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.Core18895
  19. Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.Supplemental18877
  20. Schedule or coordinate the details of grievance hearings or other meetings.Core18894
  21. Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.Core18892
  22. Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.Supplemental18904
  23. Select mediators or arbitrators for labor disputes or contract negotiations.Core18903
  24. Provide expert testimony in legal proceedings related to labor relations or labor contracts.Supplemental18901
  25. Develop employee health and safety policies.Supplemental18898
  26. Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.Supplemental18899
  27. Prepare reports or presentations to communicate employee satisfaction or related data to management.Supplemental18888
  28. Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports.Supplemental18887

Technology Skills

From O*NET 30.3, 21 examples in 10 categories, 11 Hot Technology

Free · O*NET 30.3

Human resources software

  • Internet Grievance System IGS
  • LaborSoft LaborForce Arbitration/Appeals Manager module
  • LaborSoft LaborForce Discipline Manager module
  • LaborSoft LaborForce EEO Claims Manager module
  • LaborSoft LaborForce Grievance Manager module
  • LaborSoft LaborForce Incident Tracking module
  • LaborSoft LaborForce Personnel Manager module
  • LaborSoft LaborForce Reporting/Dashboard Manager module
  • Micropact entellitrak Labor Relations Edition
  • Oracle HRISIn Demand

Application server software

  • KubernetesHot Technology

Data base user interface and query software

  • Microsoft AccessHot Technology
  • ServiceNowHot TechnologyIn Demand

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Electronic mail software

  • Microsoft OutlookHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Document management software

  • Microsoft SharePointHot Technology

Word processing software

  • Microsoft WordHot Technology

Enterprise resource planning ERP software

  • Oracle PeopleSoftHot Technology
  • Workday softwareHot TechnologyIn Demand

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Collect evidence for legal proceedings.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Evaluate personnel practices to ensure adherence to regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Measure effectiveness of business strategies or practices.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Assess risks to business operations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Update knowledge of legal or regulatory environments.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Developing Objectives and Strategies

  • Establish organizational guidelines or policies.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Establish business management methods.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 5 AI skills mapped to this activity, by automation level

    • Augments 1
    • Supports 4
    • Cfo advisorborghei/claude-skills454 installsAugments
      Gen Agent Trust Hub Pass
      Runlayer Pass
      Snyk Pass
      Socket Pass
      ZeroLeaks Pass
    • Trading plan generatorjamesrochabrun/skills1,131 installsSupports
      Gen Agent Trust Hub Warn
      Runlayer Warn
      Snyk Pass
      Socket Warn
      ZeroLeaks Pass
    • Customer support operations engineclaudeskills.infoSupports
    • Consulting frameworksaznatkoiny/zai-skills330 installsSupports
      Gen Agent Trust Hub Pass
      Runlayer Pass
      Snyk Pass
      Socket Pass
    • Backend dev guidelinesdavila7/claude-code-templates491 installsSupports
      Gen Agent Trust Hub Pass
      Runlayer Warn
      Snyk Pass
      Socket Pass
      ZeroLeaks Pass

Documenting/Recording Information

  • Prepare regulatory or compliance documentation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with People Outside the Organization

  • Testify at legal or legislative proceedings.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Present business-related information to audiences.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Resolving Conflicts and Negotiating with Others

  • Arrange collective bargaining agreements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Negotiate agreements to resolve disputes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 1 of 1 AI skills mapped to this activity, by automation level

    • Supports 1

Coordinating the Work and Activities of Others

  • Organize special events.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Train personnel on managerial topics.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise others on human resources topics.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill2 of 15
Distinct tools6
Level mix
  • Augments 1
  • Supports 5

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.