O*NET-SOC 13-1111.00

Management Analysts

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Gather and organize information on problems or procedures.Core7276
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.Core7278
Analyze data gathered and develop solutions or alternative methods of proceeding.Core7277
Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.Core7282
Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.Core7285
Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.Core7281
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.Core7283
Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.Core7280
Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.Core7279
Design, evaluate, recommend, and approve changes of forms and reports.Core7284
Recommend purchase of storage equipment and design area layout to locate equipment in space available.Supplemental7286

Technology Skills

From O*NET 30.3, 216 examples in 59 categories, 104 Hot Technology

Free · O*NET 30.3

Word processing software

3M Post-it App
Google DocsHot Technology
Microsoft OneNote
Microsoft WordHot Technology

Document management software

Adobe AcrobatHot Technology
Microsoft SharePointHot TechnologyIn Demand

Development environment software

Adobe ActionScript
Apache Ant
Apache KafkaHot Technology
Apache MavenHot Technology
CHot Technology
Common business oriented language COBOL
Eclipse IDEHot Technology
GoHot Technology
Integrated development environment IDE software
Microsoft .NET FrameworkHot Technology
Microsoft Azure softwareHot Technology
Microsoft PowerShellHot Technology
Microsoft Visual BasicHot Technology
Microsoft Visual Basic for Applications VBAHot Technology
Microsoft Visual Basic Scripting Edition VBScript
Microsoft Visual StudioHot Technology
RubyHot Technology

Web page creation and editing software

Adobe Dreamweaver
LinkedIn

Desktop publishing software

Adobe InDesignHot Technology
Microsoft Publisher

Human resources software

ADP Workforce Now
Ceridian Dayforce enterprise HCM
Human resource management software HRMS
Oracle Taleo

Object or component oriented development software

Advanced business application programming ABAP
Apache Groovy
C#Hot Technology
C++Hot Technology
jQueryHot Technology
Jupyter Notebook
Microsoft ActiveX
Oracle JavaHot Technology
PerlHot Technology
PythonHot TechnologyIn Demand
RHot Technology
ScalaHot Technology
SwiftHot Technology

Data base user interface and query software

Airtable
Amazon Elastic Compute Cloud EC2Hot Technology
Amazon RedshiftHot Technology
Amazon Web Services AWS softwareHot Technology
Blackboard software
Database software
FileMaker Pro
Microsoft AccessHot Technology
Microsoft SQL ServerHot Technology
MySQLHot Technology
Oracle DatabaseHot Technology
Oracle JDBC
Structured query language SQLHot TechnologyIn Demand
Transact-SQLHot Technology

Web platform development software

AJAXHot Technology
Apache Struts
Apache TomcatHot Technology
Backbone.js
Cascading style sheets CSSHot Technology
Drupal
Dynamic hypertext markup language DHTML
Enterprise JavaBeans
Ext JS
Extensible hypertext markup language XHTML
Google AngularHot Technology
Hypertext markup language HTMLHot Technology
JavaScriptHot Technology
JavaScript Object Notation JSONHot Technology
Microsoft Active Server Pages ASPHot Technology
Microsoft ASP.NETHot Technology
Microsoft ASP.NET Core MVC
Node.jsHot Technology
Oracle JavaServer Pages JSP
PHPHot Technology
Ruby on Rails
Spring FrameworkHot Technology

Business intelligence and data analysis software

Alteryx softwareHot Technology
Apache SparkHot Technology
IBM Cognos Impromptu
Microsoft Power BIHot TechnologyIn Demand
MicroStrategy
Oracle Business Intelligence Enterprise Edition
Qlik Tech QlikView
TableauHot TechnologyIn Demand

Expert system software

Ansible softwareHot Technology

Data base management system software

Apache CassandraHot Technology
Apache HadoopHot Technology
Apache HiveHot Technology
Apache Pig
Apache Solr
ElasticsearchHot Technology
MongoDBHot Technology
NoSQLHot Technology
Oracle PL/SQLHot Technology
Relational database management software
Teradata DatabaseHot Technology

Portal server software

Apache HTTP Server

File versioning software

Apache Subversion SVNHot Technology
GitHot Technology

Operating system software

Apple macOSHot Technology
BashHot Technology
Hewlett Packard HP-UX
Job control language JCL
KornShell
LinuxHot Technology
Microsoft WindowsHot Technology
Oracle Solaris
Red Hat Enterprise LinuxHot Technology
Shell scriptHot Technology
Ubuntu
UNIXHot Technology

Enterprise application integration software

Atlassian Bamboo
Extensible markup language XMLHot Technology
IBM InfoSphere DataStage
Microsoft SQL Server Integration Services SSISHot Technology

Project management software

Atlassian ConfluenceHot Technology
Microsoft ProjectHot Technology
Microsoft Team Foundation ServerHot Technology
Microsoft TeamsHot Technology
Oracle Primavera Enterprise Project Portfolio ManagementHot Technology

Content workflow software

Atlassian JIRAHot TechnologyIn Demand

Customer relationship management CRM software

Blackbaud The Raiser's Edge
Oracle Eloqua
Salesforce softwareHot TechnologyIn Demand

Configuration management software

ChefHot Technology
Perforce Helix software
PuppetHot Technology

Video conferencing software

Cisco WebexHot Technology
Google Meet
LogMeIn GoToMeeting

Access software

Citrix cloud computing software

Transaction server software

Customer information control system CICS

Financial analysis software

Delphi Technology
Oracle E-Business Suite Financials

Cloud-based data access and sharing software

Dropbox
Google Drive

Desktop communications software

Eko
Skype

Medical software

Epic SystemsHot Technology
Healthcare common procedure coding system HCPCS
Medical condition coding software
Medical procedure coding software
MEDITECH softwareHot Technology

Geographic information system

ESRI ArcGIS softwareHot Technology
Geographic information system GIS software

Accounting software

Fund accounting software
Sage 50 Accounting
Tax software

Application server software

GitHubHot Technology
Oracle WebLogic Server
Red Hat WildFly

Data mining software

Google AnalyticsHot Technology

Presentation software

Google Slides
Mentimeter
Microsoft PowerPointHot TechnologyIn Demand

Program testing software

Hewlett Packard LoadRunner
JUnitHot Technology
SeleniumHot Technology

Object oriented data base management software

Hibernate ORMHot Technology
PostgreSQLHot Technology

Enterprise resource planning ERP software

IBM Cognos ReportNet
Microsoft Business Intelligence BI
Microsoft Dynamics
Microsoft Dynamics GP
NetSuite ERP
Oracle Agile Product Lifecycle Management PLM
Oracle Business Intelligence Publisher
Oracle Fusion Applications
Oracle Hyperion
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoftHot Technology
Oracle PeopleSoft Financials
SAP Business Objects
SAP softwareHot Technology

Communications server software

IBM Domino

Electronic mail software

IBM Notes
MicroFocus GroupWise
Microsoft Exchange
Microsoft OutlookHot Technology

Enterprise system management software

IBM Power Systems software

Requirements analysis and system architecture software

IBM Rational RequisitePro
Unified modeling language UML

Analytical or scientific software

IBM SPSS StatisticsHot Technology
Minitab
SASHot Technology
StataCorp Stata
The MathWorks MATLABHot Technology

Cloud-based management software

IBM WebSphere
Splunk EnterpriseHot Technology

Data base reporting software

Information Builders WebFOCUS
Microsoft SQL Server Reporting Services SSRSHot Technology
SAP Crystal Reports

Information retrieval or search software

LexisNexis

Sales and marketing software

Marketo Marketing AutomationHot Technology

Transaction security and virus protection software

McAfee
NortonLifeLock cybersecurity software

Spreadsheet software

Microsoft ExcelHot TechnologyIn Demand

Office suite software

Microsoft Office softwareHot TechnologyIn Demand

Process mapping and design software

Microsoft VisioHot TechnologyIn Demand

Network monitoring software

Nagios
Wireshark

Metadata management software

Quest Erwin Data Modeler

Graphical user interface development software

Salesforce Visualforce

Video creation and editing software

Screencastify

Network conferencing software

Slido interaction software

Graphics or photo imaging software

SmugMug Flickr
Trimble SketchUp ProHot Technology

Industrial control software

Supervisory control and data acquisition SCADA software

Backup or archival software

Veritas NetBackup

Network security and virtual private network VPN equipment software

Virtual private networking VPN software

Clustering software

VMware

Internet browser software

Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Gather organizational performance information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Conduct scientific research of organizational behavior or processes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Analyzing Data or Information

Analyze jobs using observation, survey, or interview techniques.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Analyze business or financial data.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 5 of 66 AI skills mapped to this activity, by automation level
- Replaces 3
- Augments 55
- Supports 2
- Informs 6
- Manusclaudeskills.infoReplaces
- Csv data summarizerclaudeskills.infoReplaces
- Agent trading predictorruvnet/ruflo1,254 installsReplaces
  Gen Agent Trust Hub Pass
  Runlayer Pass
  Snyk Pass
  Socket Warn
  ZeroLeaks Pass
- us-stock-analysistradermonty/claude-trading-skills5,633 installsAugments
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Warn
  Socket Pass
  ZeroLeaks Pass
- business-analytics-reporterailabs-393/ai-labs-claude-skills2,221 installsAugments
  Gen Agent Trust Hub Pass
  Runlayer Pass
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass

Making Decisions and Solving Problems

Edit written materials.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Edit documents.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

Develop procedures to evaluate organizational activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop business or financial information systems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 5 of 7 AI skills mapped to this activity, by automation level
- Augments 1
- Supports 5
- Informs 1
- Java spring developmentmindrally/skills933 installsAugments
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass
- Awsclaudeskills.infoSupports
- system-designwondelai/skills6,203 installsSupports
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass
- Architecture patternssickn33/antigravity-awesome-skills900 installsSupports
  Gen Agent Trust Hub Pass
  Runlayer Pass
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass
- Software architecturedavila7/claude-code-templates530 installsSupports
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass

Documenting/Recording Information

Prepare research reports.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop training materials.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Confer with personnel to coordinate business operations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level
- Augments 3
- Supports 6
- Cpo chief product officerclaudeskills.infoAugments
- Connect appsclaudeskills.infoAugments
- Regulatory affairs headdavila7/claude-code-templates299 installsAugments
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass
- slack-by-salesforceslack-by-salesforceSupports
- recommendation-canvasdeanpeters/product-manager-skills2,123 installsSupports
  Gen Agent Trust Hub Pass
  Runlayer Warn
  Snyk Pass
  Socket Pass
  ZeroLeaks Pass
Discuss business strategies, practices, or policies with managers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Training and Teaching Others

Train personnel in organizational or compliance procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Providing Consultation and Advice to Others

Advise others on business or operational matters.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill3 of 14

Distinct tools82

Level mix

Replaces 3
Augments 59
Supports 13
Informs 7

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.