Skip to content

O*NET-SOC 13-1121.00

Meeting, Convention, and Event Planners

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.Core1209
  2. Review event bills for accuracy and approve payment.Core1212
  3. Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.Core1214
  4. Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.Core1215
  5. Confer with staff at a chosen event site to coordinate details.Core1211
  6. Inspect event facilities to ensure that they conform to customer requirements.Core1216
  7. Maintain records of event aspects, including financial details.Core1217
  8. Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.Core1210
  9. Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.Core1219
  10. Evaluate and select providers of services according to customer requirements.Core1222
  11. Plan and develop programs, agendas, budgets, and services according to customer requirements.Core1213
  12. Hire, train, and supervise volunteers and support staff required for events.Core1226
  13. Conduct post-event evaluations to determine how future events could be improved.Core1218
  14. Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.Core1221
  15. Organize registration of event participants.Supplemental1224
  16. Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.Core1220
  17. Develop event topics and choose featured speakers.Supplemental1229
  18. Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.Supplemental1228
  19. Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.Core1223
  20. Design and implement efforts to publicize events and promote sponsorships.Supplemental1225
  21. Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.Supplemental1227

Technology Skills

From O*NET 30.3, 46 examples in 21 categories, 17 Hot Technology

Free · O*NET 30.3

Project management software

  • Active Network EventRegister
  • Convention Industry Council CIC APEX Toolbox
  • Event Management Software
  • Events Operations Software
  • Microsoft ProjectHot Technology
  • Oracle Primavera Enterprise Project Portfolio ManagementHot Technology
  • Planstone

Graphics or photo imaging software

  • Adobe Creative Cloud softwareHot Technology
  • Adobe PhotoshopHot Technology
  • SmugMug Flickr
  • Trimble SketchUp ProHot Technology

Desktop publishing software

  • Adobe InDesignHot Technology
  • Microsoft Publisher

Customer relationship management CRM software

  • Blackbaud The Raiser's Edge
  • GruupMeet
  • Microsoft Dynamics
  • Oracle Eloqua

Data base user interface and query software

  • Dean Evans & Associates EMS Professional
  • FileMaker Pro
  • Lenos marketing automation software
  • MemberClicks COMPLETE
  • Microsoft AccessHot Technology
  • NSF Hospitality Rendezvous Events

Financial analysis software

  • Delphi Discovery
  • Delphi Technology

Geographic information system

  • ESRI ArcGIS softwareHot Technology
  • Geographic information system GIS software

Web page creation and editing software

  • FacebookHot Technology
  • LinkedIn
  • Social media sites

Word processing software

  • Google DocsHot Technology
  • Microsoft WordHot Technology

Cloud-based data access and sharing software

  • Google Drive

Web platform development software

  • Hypertext markup language HTMLHot Technology

Electronic mail software

  • IBM Lotus Notes
  • Microsoft OutlookHot TechnologyIn Demand

Video conferencing software

  • LogMeIn GoToMeeting

Network conferencing software

  • LogMeIn GoToWebinar

Sales and marketing software

  • Marketo Marketing AutomationHot Technology

Facilities management software

  • MeetingMatrix International

Presentation software

  • Mentimeter
  • Microsoft PowerPointHot TechnologyIn Demand

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Desktop communications software

  • ParentSquare

Internet browser software

  • Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Conduct surveys in organizations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Obtain documentation to authorize activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor organizational compliance with regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Inspect facilities or equipment to ensure specifications are met.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Verify accuracy of records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Authorize financial actions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Develop financial or business plans.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Create marketing materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Update professional knowledge.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Prepare financial documents.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 2 of 2 AI skills mapped to this activity, by automation level

    • Augments 2

Communicating with Supervisors, Peers, or Subordinates

  • Confer with personnel to coordinate business operations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level

    • Augments 3
    • Supports 6

Selling or Influencing Others

  • Market products, services, or events.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Resolving Conflicts and Negotiating with Others

  • Negotiate contracts with clients or service providers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing for or Working Directly with the Public

  • Correspond with customers to answer questions or resolve complaints.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Confer with others about financial matters.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 4 of 4 AI skills mapped to this activity, by automation level

    • Supports 3
    • Informs 1
  • Organize special events.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Train personnel to enhance job skills.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise employees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Oversee business processes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Staffing Organizational Units

  • Conduct eligibility or selection interviews.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill3 of 20
Distinct tools15
Level mix
  • Augments 5
  • Supports 9
  • Informs 1

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.