Skip to content

O*NET-SOC 13-1151.00

Training and Development Specialists

Design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.Core94
  2. Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.Core20475
  3. Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.Core19559
  4. Offer specific training programs to help workers maintain or improve job skills.Core97
  5. Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.Core103
  6. Monitor, evaluate, or record training activities or program effectiveness.Core98
  7. Design, plan, organize, or direct orientation and training programs for employees or customers.Core20474
  8. Develop alternative training methods if expected improvements are not seen.Core102
  9. Evaluate training materials prepared by instructors, such as outlines, text, or handouts.Core101
  10. Monitor training costs and prepare budget reports to justify expenditures.Core20476
  11. Devise programs to develop executive potential among employees in lower-level positions.Core106
  12. Keep up with developments in area of expertise by reading current journals, books, or magazine articles.Core93
  13. Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.Core99
  14. Coordinate recruitment and placement of training program participants.Core100
  15. Select and assign instructors to conduct training.Core105
  16. Negotiate contracts with clients for desired training outcomes, fees, or expenses.Core108
  17. Supervise, evaluate, or refer instructors to skill development classes.Core20477
  18. Schedule classes based on availability of classrooms, equipment, or instructors.Core95
  19. Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.Supplemental111
  20. Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.Supplemental19558

Technology Skills

From O*NET 30.3, 117 examples in 32 categories, 27 Hot Technology

Free · O*NET 30.3

Document management software

  • Adobe AcrobatHot Technology
  • HP Trim
  • Interwoven software
  • Microsoft SharePointHot Technology

Development environment software

  • Adobe ActionScript

Video creation and editing software

  • Adobe After EffectsHot Technology
  • Apple Final Cut Pro
  • Screencast-O-Matic
  • WeVideo

Computer based training software

  • Adobe Authorware
  • Adobe Captivate
  • Adobe Presenter
  • Alchemy Systems SISTEM
  • Articulate Rapid E-Learning Studio
  • Beeline Learning Management System LMS
  • Blatant Media Absorb LMS
  • Brainshark Rapid Learning
  • Cobent Learning and Compliance Suite LCS
  • Common Curriculum
  • Computer Generated Solutions Learning Management System
  • dominKnow Learning Center
  • Eedo Knowledgeware Eedo Force Ten
  • ElearningForce JoomlaLMS
  • EZ LCMS
  • FlexTraining Total e-Learning Solution
  • G-Cube Solutions Wizdom Web LMS
  • GeoMetrix Data Systems Training Partner
  • Halogen eLMS
  • ICS Learning Group Inquisiq EX
  • Ikonami AT-Learning Tool
  • Inspired eLearning iLMS
  • Intelladon Enterprise Knowledge Platform EKP
  • Intelligent Information Conversion Technologies MeritScholar
  • Intellum Rollbook
  • Learn HQ Activate LMS
  • Learning management system LMSIn Demand
  • Medworxx Learning Management System
  • Moodle
  • Mzinga On-Demand Learning Suite
  • NetDimensions Enterprise Knowledge Platform EKP
  • OnPoint Digital OnPoint Learning & Performance Suite
  • Operitel LearnFlex
  • Pathlore LMS
  • Plateau Learning Management System LMS
  • PRO-ductivity Systems Compliance Training Manager Web
  • Qarbon ViewletBuilder Professional
  • Right Reason Technologies RightTrack
  • RISC Virtual Training Assistant
  • SkillSoft SkillPort
  • SumTotal Systems ToolBook
  • SumTotal Systems TotalLMS
  • techniques.org knowledgeWorks LMS
  • Telania eLeaP Learning Management System LMS/LCMS
  • The Human Equation InSite LMS
  • TrainCaster LMS
  • TrainOnTrack Learning Management System LMS
  • Upside Learning UpsideLMS
  • Xerceo Learn
  • Xyleme Learning Content Management System LCMS
  • Ziiva Prosperity LMS

Graphics or photo imaging software

  • Adobe Creative Cloud softwareHot Technology
  • Adobe IllustratorHot Technology
  • Adobe PhotoshopHot Technology
  • SmugMug Flickr

Web page creation and editing software

  • Adobe Dreamweaver
  • Google Sites

Desktop publishing software

  • Adobe InDesignHot Technology
  • Microsoft Publisher

Object or component oriented development software

  • Advanced business application programming ABAP

Web platform development software

  • Apache Struts
  • Backbone.js
  • DjangoHot Technology
  • Drupal
  • Hypertext markup language HTMLHot Technology
  • JavaScriptHot Technology
  • PHPHot Technology

Customer relationship management CRM software

  • Blackbaud The Raiser's Edge
  • Microsoft Dynamics

Data base user interface and query software

  • Blackboard software
  • Database software
  • FileMaker Pro
  • Microsoft AccessHot Technology

Video conferencing software

  • Cisco WebexHot Technology
  • Google Meet
  • LogMeIn GoToMeeting
  • Microsoft NetMeeting
  • ZoomHot Technology

Access software

  • Citrix cloud computing software

Medical software

  • Epic SystemsHot Technology

Cloud-based data access and sharing software

  • Google Drive

Presentation software

  • Google Slides
  • Mentimeter
  • Microsoft PowerPointHot TechnologyIn Demand
  • Poll Everywhere
  • Prezi

Human resources software

  • Human resource management software HRMS
  • Oracle Taleo

Electronic mail software

  • IBM Notes
  • Microsoft OutlookHot TechnologyIn Demand

Analytical or scientific software

  • IBM SPSS StatisticsHot Technology

Multi-media educational software

  • Kahoot!

Network conferencing software

  • LogMeIn GoToWebinar

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Word processing software

  • Microsoft OneNote
  • Microsoft WordHot Technology

Project management software

  • Microsoft ProjectHot Technology

Process mapping and design software

  • Microsoft VisioHot Technology

Data base management system software

  • MySQLHot Technology
  • Oracle PL/SQLHot Technology

Business intelligence and data analysis software

  • Oracle Business Intelligence Enterprise Edition

Enterprise resource planning ERP software

  • Oracle PeopleSoftHot Technology
  • Oracle PeopleSoft Financials
  • SAP softwareHot Technology

Operating system software

  • Oracle Solaris

Application server software

  • Oracle WebLogic Server

Internet browser software

  • Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Conduct surveys in organizations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor financial indicators.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level

    • Replaces 1
    • Augments 2
    • Supports 1
    • Informs 5

Judging the Qualities of Objects, Services, or People

  • Evaluate effectiveness of personnel policies or practices.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Evaluate training programs, instructors, or materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Update professional knowledge.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Prepare financial documents, reports, or budgets.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop training materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Resolving Conflicts and Negotiating with Others

  • Negotiate contracts with clients or service providers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Train personnel to enhance job skills.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Train personnel in organizational or compliance procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Train personnel on managerial topics.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise employees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Coordinate training activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Coordinate personnel recruitment activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise others on human resources topics.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill1 of 15
Distinct tools9
Level mix
  • Replaces 1
  • Augments 2
  • Supports 1
  • Informs 5

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.