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O*NET-SOC 15-1241.01

Telecommunications Engineering Specialists

Design or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervise installation, service, and maintenance.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.Core16080
  2. Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.Core16073
  3. Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.Core16058
  4. Review and evaluate requests from engineers, managers, and technicians for system modifications.Core16063
  5. Assess existing facilities' needs for new or modified telecommunications systems.Core16082
  6. Implement controls to provide security for operating systems, software, and data.Supplemental16075
  7. Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.Core16060
  8. Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.Core16081
  9. Inspect sites to determine physical configuration, such as device locations and conduit pathways.Core16072
  10. Document procedures for hardware and software installation and use.Core16078
  11. Manage user access to systems and equipment through account management and password administration.Supplemental16070
  12. Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.Core16083
  13. Instruct in use of voice, video, and data communications systems.Core20366
  14. Implement or perform preventive maintenance, backup, or recovery procedures.Core16074
  15. Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.Supplemental16061
  16. Monitor and analyze system performance, such as network traffic, security, and capacity.Supplemental16069
  17. Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.Core16066
  18. Document technical specifications and operating standards for telecommunications equipment.Core16077
  19. Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.Core16064
  20. Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.Core16076
  21. Estimate costs for system or component implementation and operation.Core16059
  22. Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.Core20365
  23. Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.Core16079
  24. Supervise maintenance of telecommunications equipment.Supplemental16062
  25. Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.Core16067
  26. Prepare system activity and performance reports.Core16065

Technology Skills

From O*NET 30.3, 53 examples in 26 categories, 22 Hot Technology

Free · O*NET 30.3

Access software

  • 2AB iLock Security Services
  • Access management software
  • Avaya Identity Engines

Transaction security and virus protection software

  • Antivirus software
  • McAfee
  • NortonLifeLock cybersecurity software

Development environment software

  • Apache KafkaHot Technology
  • Microsoft PowerShellHot Technology
  • Microsoft Visual Basic Scripting Edition VBScript

Computer aided design CAD software

  • Autodesk AutoCADHot TechnologyIn Demand
  • Autodesk NavisworksIn Demand
  • Autodesk RevitHot TechnologyIn Demand
  • NavisWorks JetstreamIn Demand

Helpdesk or call center software

  • Call accounting software

Network monitoring software

  • Cisco Systems Cisco Traffic Analyzer
  • Nagios
  • Wireshark

Network security and virtual private network VPN equipment software

  • Firewall softwareIn Demand

Communications server software

  • IBM Domino

Spreadsheet software

  • IBM Lotus 1-2-3
  • Microsoft ExcelHot TechnologyIn Demand

Electronic mail software

  • IBM Notes
  • Microsoft Exchange
  • Microsoft OutlookHot TechnologyIn Demand

Requirements analysis and system architecture software

  • IBM Rational Requirements Composer
  • Requirements analysis software

Operating system software

  • KornShell
  • LinuxHot Technology
  • Microsoft WindowsHot Technology
  • Microsoft Windows ServerHot Technology
  • Shell scriptHot Technology
  • UNIXHot Technology

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Project management software

  • Microsoft ProjectHot Technology
  • Microsoft TeamsHot Technology
  • Project scheduling software

Data base user interface and query software

  • Microsoft SQL ServerHot Technology
  • SiteMaster SiteSmart
  • Structured query language SQLHot Technology

Process mapping and design software

  • Microsoft VisioHot TechnologyIn Demand

Word processing software

  • Microsoft WordHot TechnologyIn Demand

Administration software

  • Network management software

Backup or archival software

  • NovaStor NovaBACKUP
  • Zmanda Amanda

Object or component oriented development software

  • Oracle JavaHot Technology
  • PerlHot Technology
  • PythonHot Technology

Industrial control software

  • Supervisory control and data acquisition SCADA software

Network security or virtual private network VPN management software

  • Virtual private networking VPN software

Internet protocol IP multimedia subsystem software

  • Voice over internet protocol VoIP system software

Internet browser software

  • Web browser software

Web page creation and editing software

  • Web design software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Conduct research to gain information about products or processes.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor the performance of computer networks.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Test computer hardware performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Estimating the Quantifiable Characteristics of Products, Events, or Information

  • Estimate time or monetary resources needed to complete projects.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate new technologies or methods.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Evaluate project designs to determine adequacy or feasibility.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Analyze project data to determine specifications or requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 24 AI skills mapped to this activity, by automation level

    • Augments 19
    • Supports 4
    • Informs 1
  • Analyze security of systems, network, or data.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Identify information technology project resource requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Maintain contingency plans for disaster recovery.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Update knowledge about emerging industry or technology trends.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level

    • Augments 1
    • Informs 8

Working with Computers

  • Implement security measures for computer or information systems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 11 AI skills mapped to this activity, by automation level

    • Augments 3
    • Supports 8
  • Create electronic data backup to prevent loss of information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Install computer software.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Install computer hardware.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Troubleshoot issues with computer applications or systems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 22 AI skills mapped to this activity, by automation level

    • Replaces 1
    • Augments 13
    • Supports 7
    • Informs 1

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

  • Develop models of information or communications systems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Repairing and Maintaining Electronic Equipment

  • Maintain computer hardware.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Document operational activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Document operational procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 41 AI skills mapped to this activity, by automation level

    • Replaces 3
    • Augments 24
    • Supports 11
    • Informs 3
  • Document network-related activities or tasks.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Document technical specifications or requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Collaborate with others to determine design specifications or details.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 10 AI skills mapped to this activity, by automation level

    • Augments 3
    • Supports 7

Training and Teaching Others

  • Teach others to use computer equipment or hardware.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 1 of 1 AI skills mapped to this activity, by automation level

    • Supports 1
    • Teams channel post writerdaymade/claude-code-skills936 installsSupports
      Gen Agent Trust Hub Pass
      Runlayer Warn
      Snyk Pass
      Socket Pass
      ZeroLeaks Pass

Guiding, Directing, and Motivating Subordinates

  • Coordinate software or hardware installation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 3 of 3 AI skills mapped to this activity, by automation level

    • Replaces 1
    • Augments 2
  • Coordinate project activities with other personnel or departments.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level

    • Augments 5
    • Supports 4

Providing Consultation and Advice to Others

  • Provide technical support for computer network issues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring and Controlling Resources

  • Maintain the inventory of equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill9 of 28
Distinct tools122
Level mix
  • Replaces 5
  • Augments 66
  • Supports 41
  • Informs 13

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.