O*NET-SOC 19-3032.00

Industrial-Organizational Psychologists

Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training, and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Provide advice on best practices and implementation for selection.Core20230
Develop and implement employee selection or placement programs.Core7560
Analyze data, using statistical methods and applications, to evaluate the outcomes and effectiveness of workplace programs.Core7572
Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, or promotion.Core7568
Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs, as well as information about aspects such as job satisfaction.Core7562
Facilitate organizational development and change.Core7571
Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.Core7561
Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.Core7564
Conduct presentations on research findings for clients or at research meetings.Core20222
Coach senior executives and managers on leadership and performance.Core20229
Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, or promotion.Core20225
Train clients to administer human resources functions, including testing, selection, and performance management.Core20228
Assess employee performance.Core7569
Identify training and development needs.Core7565
Formulate and implement training programs, applying principles of learning and individual differences.Core7567
Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.Core7570
Provide expert testimony in employment lawsuits.Core20223
Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, or motivation to assess organizational functioning.Core7566
Develop new business by contacting potential clients, making sales presentations, and writing proposals.Core20227
Write reports on research findings and implications to contribute to general knowledge or to suggest potential changes in organizational functioning.Core7563
Write articles, white papers, or reports to share research findings and educate others.Core20226
Review research literature to remain current on psychological science issues.Core20224
Counsel workers about job and career-related issues.Core7573
Participate in mediation and dispute resolution.Supplemental7575
Study consumers' reactions to new products and package designs, and to advertising efforts, using surveys and tests.Supplemental7574

Technology Skills

From O*NET 30.3, 29 examples in 15 categories, 14 Hot Technology

Free · O*NET 30.3

Document management software

Adobe AcrobatHot Technology

Analytical or scientific software

Assessment Systems Corporation XCALIBRE
IBM SPSS StatisticsHot Technology
Muthen & Muthen Mplus
Psychometric testing software
SASHot Technology
Scientific Software International BILOG-MG
Scientific Software International HLM
Scientific Software International LISREL
Scientific Software International MULTILOG
Scientific Software International PARSCALE
Scientific Software International TESTFACT
Winsteps

Spreadsheet software

Google SheetsHot Technology
Microsoft ExcelHot Technology

Human resources software

Human resource information system (HRIS)

Web platform development software

Hypertext markup language HTMLHot Technology

Computer based training software

Learning management system LMS
Padlet

Presentation software

Mentimeter
Microsoft PowerPointHot Technology

Data base user interface and query software

Microsoft AccessHot Technology

Office suite software

Microsoft Office softwareHot Technology

Electronic mail software

Microsoft OutlookHot Technology

Project management software

Microsoft ProjectHot Technology

Process mapping and design software

Microsoft VisioHot Technology

Word processing software

Microsoft WordHot Technology

Enterprise resource planning ERP software

Oracle PeopleSoftHot Technology

Internet browser software

Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Conduct scientific research of organizational behavior or processes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Collect information from people through observation, interviews, or surveys.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Judging the Qualities of Objects, Services, or People

Evaluate employee performance.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Evaluate capabilities or training needs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Evaluate performance of applicants, trainees, or employees.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Making Decisions and Solving Problems

Implement organizational process or policy changes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Thinking Creatively

Develop educational programs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop educational or training programs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop methods of social or economic research.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Updating and Using Relevant Knowledge

Review professional literature to maintain professional knowledge.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Prepare scientific or technical reports or presentations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Confer with clients to exchange information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with People Outside the Organization

Testify at legal or legislative proceedings.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Resolving Conflicts and Negotiating with Others

Mediate disputes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Training and Teaching Others

Train personnel in technical or scientific procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Providing Consultation and Advice to Others

Advise others on business or operational matters.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Recommend organizational process or policy changes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Counsel clients on mental health or personal achievement.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Staffing Organizational Units

Administer standardized physical or psychological tests.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Five: Extensive Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 19

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.