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O*NET-SOC 21-1012.00

Educational, Guidance, and Career Counselors and Advisors

Advise and assist students and provide educational and vocational guidance services.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.Core5606
  2. Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.Core18627
  3. Provide crisis intervention to students when difficult situations occur at schools.Core5608
  4. Counsel individuals or groups to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.Core23990
  5. Review transcripts to ensure that students meet graduation or college entrance requirements, and write letters of recommendation.Core5631
  6. Identify cases of domestic abuse or other family problems and encourage students or parents to seek additional assistance from mental health professionals.Supplemental18626
  7. Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.Core5611
  8. Refer students to outside counseling services.Core23991
  9. Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs.Supplemental18624
  10. Refer students to degree programs based on interests, aptitudes, or educational assessments.Core5632
  11. Evaluate students' or individuals' abilities, interests, and personality characteristics, using tests, records, interviews, or professional sources.Core18625
  12. Provide special services such as alcohol and drug prevention programs and classes that teach students to handle conflicts without resorting to violence.Supplemental5633
  13. Provide students with disabilities with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms.Supplemental5634
  14. Provide students with information on topics such as college degree programs and admission requirements, financial aid opportunities, trade and technical schools, and apprenticeship programs.Core5616
  15. Conduct follow-up interviews with counselees to determine if their needs have been met.Core5621
  16. Instruct individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills.Core5626
  17. Assess needs for assistance, such as rehabilitation, financial aid, or additional vocational training, and refer clients to the appropriate services.Core5625
  18. Establish and enforce administration policies and rules governing student behavior.Supplemental18632
  19. Plan and promote career and employment-related programs and events, such as career planning presentations, work experience programs, job fairs, and career workshops.Core18631
  20. Attend meetings, educational conferences, and training workshops, and serve on committees.Core18630
  21. Teach classes and present self-help or information sessions on subjects related to education and career planning.Core5619
  22. Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences, such as starting college.Core5624
  23. Address community groups, faculty, and staff members to explain available counseling services.Core5627
  24. Supervise, train, and direct professional staff and interns.Supplemental18635
  25. Prepare reports on students and activities as required by administration.Core5623
  26. Provide information for teachers and staff members involved in helping students or graduates identify and pursue employment opportunities.Core5630
  27. Interview clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.Supplemental5636
  28. Collaborate with teachers and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.Core18628
  29. Plan, direct, and participate in recruitment and enrollment activities.Core18634
  30. Compile and study occupational, educational, and economic information to assist counselees in determining and carrying out vocational and educational objectives.Supplemental5629
  31. Establish contacts with employers to create internship and employment opportunities for students.Supplemental18633
  32. Establish and supervise peer-counseling and peer-tutoring programs.Supplemental5637
  33. Observe students during classroom and play activities to evaluate students' performance, behavior, social development, and physical health.Supplemental18629
  34. Refer qualified counselees to employers or employment services for job placement.Supplemental5639
  35. Sponsor extracurricular activities, such as clubs, student organizations, and academic contests.Supplemental5640

Technology Skills

From O*NET 30.3, 76 examples in 30 categories, 13 Hot Technology

Free · O*NET 30.3

Data base user interface and query software

  • ACT Discover
  • Blackboard software
  • Career Cruising
  • Career decision-making programs
  • Career management systems CMS
  • Career Zone
  • Centers for Disease Control and Prevention CDC WONDER
  • Coin Educational Products Climb K-5 Online
  • Coin Educational Products Coin Jr.
  • College Central Network Career Services Central
  • Computer-assisted career guidance software
  • Database application software
  • Database software
  • FileMaker Pro
  • Kuder Navigator
  • Microsoft AccessHot Technology
  • Naviance Succeed
  • O*NET OnLine
  • Social Solutions ETO
  • Student information systems SIS software
  • Zoomerang

Analytical or scientific software

  • ACT WorkKeys
  • Career Dimensions Focus 2
  • Centers for Disease Control and Prevention Epi Info
  • Computerized diagnostic programs
  • Computerized statistical packages
  • Computerized testing programs
  • Counseling software

Development environment software

  • Adobe ActionScript

Graphics or photo imaging software

  • Adobe PhotoshopHot Technology
  • SmugMug Flickr

Medical software

  • Athena Software Penelope Case Management
  • Healthcare common procedure coding system HCPCS

Customer relationship management CRM software

  • Blackbaud The Raiser's Edge

Presentation software

  • Blackboard Wimba
  • Microsoft PowerPointHot TechnologyIn Demand
  • Prezi

Desktop communications software

  • Bloomz

Network conferencing software

  • Chat software

Computer based training software

  • Common Curriculum
  • Moodle
  • Padlet
  • Schoology

Network monitoring software

  • Computer-assisted live supervision

Electronic mail software

  • Email software
  • Microsoft OutlookHot TechnologyIn Demand
  • Yahoo! Email

Web platform development software

  • Ext JS

Spreadsheet software

  • EZAnalyze
  • Microsoft ExcelHot TechnologyIn Demand

Web page creation and editing software

  • FacebookHot Technology
  • LinkedIn
  • Orbius
  • Web page design and editing software

Project management software

  • Google Classroom
  • Microsoft ProjectHot Technology
  • Palm Pal Transana
  • Productivity software

Word processing software

  • Google DocsHot Technology
  • Microsoft WordHot Technology

Cloud-based data access and sharing software

  • Google Drive

Video conferencing software

  • Google Meet
  • LogMeIn GoToMeeting

Instant messaging software

  • GroupMe

Mobile messaging service software

  • Intrado SchoolMessenger

Information retrieval or search software

  • LexisNexis

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoftHot Technology

Internet browser software

  • Microsoft Internet Explorer
  • Web browser software

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Desktop publishing software

  • Microsoft Publisher

Document management software

  • Microsoft SharePointHot Technology

Data base reporting software

  • Microsoft SQL Server Reporting Services SSRSHot Technology

Human resources software

  • Oracle Taleo

Video creation and editing software

  • Screencastify

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Observe individuals' activities to gather information or compile evidence.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Interview clients to gather information about their backgrounds, needs, or progress.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor student performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate potential problems in home or work environments of clients.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Evaluate characteristics of individuals to determine needs or eligibility.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Assess individual or community needs for educational or social services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Assess educational needs of students.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Compile data or documentation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Analyze market conditions or trends.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Develop educational policies.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop educational programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Plan programs to address community mental wellness needs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Maintain professional social services knowledge.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Update professional knowledge.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Write reports or evaluations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Complete documentation required by programs or regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Interpreting the Meaning of Information for Others

  • Confer with family members to discuss client treatment plans or progress.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Collaborate with other professionals to assess client needs or plan treatments.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Collaborate with other professionals to develop education or assistance programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with People Outside the Organization

  • Present social services program information to the public.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Establishing and Maintaining Interpersonal Relationships

  • Develop working relationships with others to facilitate program activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Assisting and Caring for Others

  • Help clients get needed services or resources.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Refer individuals to educational or work programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Refer clients to community or social service programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Assist clients in handling details of daily life.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Selling or Influencing Others

  • Promote educational institutions or programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Teach life skills or strategies to clients or their families.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Lead classes or community events.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Train staff members in social services skills.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise workers providing client or patient services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise others on social or educational issues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Counsel clients regarding educational or vocational issues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Intervene in crisis situations to assist clients.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Counsel clients regarding interpersonal issues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Counsel clients or patients regarding personal issues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Five: Extensive Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 35
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.