O*NET-SOC 21-1094.00

Community Health Workers

Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening.Supplemental19033
Maintain updated client records with plans, notes, appropriate forms, or related information.Core19031
Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.Supplemental19016
Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.Supplemental19018
Administer immunizations or other basic preventive treatments.Supplemental19015
Identify the particular health care needs of individuals in a community or target area.Supplemental19029
Advise clients or community groups on issues related to improving general health, such as diet or exercise.Core19017
Advise clients or community groups on issues related to self-care, such as diabetes management.Supplemental19020
Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs.Supplemental19025
Transport or accompany clients to scheduled health appointments or referral sites.Supplemental19043
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.Core19028
Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.Core19026
Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.Core19027
Refer community members to needed health services.Core19036
Advocate for individual or community health needs with government agencies or health service providers.Supplemental19023
Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.Supplemental19042
Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.Supplemental19038
Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing.Supplemental19019
Collect information from individuals to compile vital statistics about the general health of community members.Supplemental19040
Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC).Supplemental19039
Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving.Supplemental19021
Provide basic health services, such as first aid.Supplemental19034
Interpret, translate, or provide cultural mediation related to health services or information for community members.Supplemental19030
Attend community meetings or health fairs to understand community issues or build relationships with community members.Core19024
Monitor nutrition of children, elderly, or other high-risk groups.Supplemental19032
Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services.Supplemental19022
Develop plans or formal contracts for individuals, families, or community groups to improve overall health.Supplemental19041
Provide feedback to health service providers regarding improving service accessibility or acceptability.Supplemental19035

Technology Skills

From O*NET 30.3, 14 examples in 12 categories, 9 Hot Technology

Free · O*NET 30.3

Operating system software

Apple macOSHot Technology

Data base user interface and query software

Client databases
Microsoft AccessHot Technology

Medical software

Electronic health record EHR software

Office suite software

Google Workspace softwareHot Technology
Microsoft Office softwareHot TechnologyIn Demand

Spreadsheet software

Microsoft ExcelHot TechnologyIn Demand

Electronic mail software

Microsoft OutlookHot TechnologyIn Demand

Presentation software

Microsoft PowerPointHot Technology

Desktop publishing software

Microsoft Publisher

Word processing software

Microsoft WordHot TechnologyIn Demand

Graphics or photo imaging software

SmugMug Flickr

Internet browser software

Web browser software

Video conferencing software

ZoomHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Collect information about community health needs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring Processes, Materials, or Surroundings

Monitor clients to evaluate treatment progress.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitor nutrition related activities of individuals or groups.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Judging the Qualities of Objects, Services, or People

Assess individual or community needs for educational or social services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Thinking Creatively

Plan programs to address community health issues.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing General Physical Activities

Transport clients to appointments.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Maintain client records.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Interpreting the Meaning of Information for Others

Interpret cultural or religious information for others.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Confer with clients to discuss treatment plans or progress.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Confer with clients to exchange information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with People Outside the Organization

Communicate health and wellness information to the public.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Establishing and Maintaining Interpersonal Relationships

Develop working relationships with others to facilitate program activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Assisting and Caring for Others

Help clients get needed services or resources.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Refer clients to community or social service programs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Provide basic health care services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Selling or Influencing Others

Advocate for individual or community needs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Coordinating the Work and Activities of Others

Coordinate with external parties to exchange information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Developing and Building Teams

Visit individuals in their homes to provide support or information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Training and Teaching Others

Lead classes or community events.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Providing Consultation and Advice to Others

Advise others on ways to improve processes or products.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Recommend changes or corrective procedures.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Advise clients or community groups on health issues.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Advise others on social or educational issues.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Recommend legal actions.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring and Controlling Resources

Provide educational materials to community members.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 25

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.