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O*NET-SOC 33-1011.00

First-Line Supervisors of Correctional Officers

Directly supervise and coordinate activities of correctional officers and jailers.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Take, receive, or check periodic inmate counts.Core9428
  2. Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.Core9429
  3. Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.Core9431
  4. Respond to emergencies, such as escapes.Core9430
  5. Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.Core9432
  6. Supervise or perform searches of inmates or their quarters to locate contraband items.Core9434
  7. Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.Core9435
  8. Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.Core9433
  9. Carry injured offenders or employees to safety and provide emergency first aid when necessary.Core9440
  10. Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.Core9436
  11. Supervise activities, such as searches, shakedowns, riot control, or institutional tours.Core9439
  12. Conduct roll calls of correctional officers.Core9438
  13. Instruct employees or provide on-the-job training.Core9437
  14. Resolve problems between inmates.Core9444
  15. Set up employee work schedules.Core9443
  16. Examine incoming or outgoing mail to ensure conformance with regulations.Core9448
  17. Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.Core9447
  18. Review offender information to identify issues that require special attention.Core20255
  19. Develop work or security procedures.Core9442
  20. Convey correctional officers' or inmates' complaints to superiors.Core9449
  21. Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.Core9441
  22. Conduct evaluations of employees' performance.Core21196
  23. Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.Core9446

Technology Skills

From O*NET 30.3, 10 examples in 6 categories, 6 Hot Technology

Free · O*NET 30.3

Data base user interface and query software

  • 3M Electronic Monitoring
  • Guardian RFID
  • Jail management software
  • Microsoft AccessHot Technology

Electronic mail software

  • Email software
  • Microsoft OutlookHot Technology

Spreadsheet software

  • Microsoft ExcelHot Technology

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot Technology

Word processing software

  • Microsoft WordHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Read materials to determine needed actions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Locate suspicious objects or vehicles.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate employee performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Evaluating Information to Determine Compliance with Standards

  • Review documents or materials for compliance with policies or regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Determine operational procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Maintain professional knowledge or certifications.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing General Physical Activities

  • Use weapons or physical force to maintain security.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Search individuals for illegal or dangerous items.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Escort prisoners to courtrooms, prisons, or other facilities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Operating Vehicles, Mechanized Devices, or Equipment

  • Drive vehicles to transport individuals or equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Maintain operational records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Write operational reports.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Discuss performance, complaints, or violations with supervisors.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Assisting and Caring for Others

  • Rescue people from hazardous situations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Respond to emergencies to provide assistance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Administer first aid.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Resolving Conflicts and Negotiating with Others

  • Resolve interpersonal conflicts.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Prepare activity or work schedules.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Train employees in proper work procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Supervise inmate activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Count prison inmates or personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Direct operations of correctional facilities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 22
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.