O*NET-SOC 33-3051.04
Customs and Border Protection Officers
Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.
From O*NET 30.3
Tasks
From O*NET 30.3, by importance, as O*NET OnLine lists them
Free · O*NET 30.3- Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.Core9450
- Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.Core9451
- Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.Core9454
- Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.Core9452
- Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.Core9453
- Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.Core9456
- Testify regarding decisions at immigration appeals or in federal court.Core9457
- Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.Core9455
- Determine duty and taxes to be paid on goods.Core9458
- Collect samples of merchandise for examination, appraisal, or testing.Core9459
- Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.Supplemental9460
Technology Skills
From O*NET 30.3, 12 examples in 8 categories, 6 Hot Technology
Free · O*NET 30.3Data base user interface and query software
- Automated Manifest System AMS
- Law enforcement information databases
- National Crime Information Center (NCIC) database
- Treasury Enforcement Communications System TECS
Office suite software
- Corel WordPerfect Office Suite
- Microsoft Office softwareHot Technology
Mobile location based services software
- Global positioning system GPS software
Cloud-based management software
- IBM WebSphere MQHot Technology
Spreadsheet software
- Microsoft ExcelHot Technology
Electronic mail software
- Microsoft OutlookHot Technology
Word processing software
- Microsoft WordHot Technology
Enterprise resource planning ERP software
- SAP softwareHot Technology
Detailed Work Activities
From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it
Free · O*NET 30.3Getting Information
Investigate legal issues.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Investigate illegal or suspicious activities.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Obtain property information.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Interview people to obtain information about actions or status of individuals.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitoring Processes, Materials, or Surroundings
Locate suspicious objects or vehicles.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Inspecting Equipment, Structures, or Materials
Inspect cargo to identify potential hazards.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Estimating the Quantifiable Characteristics of Products, Events, or Information
Calculate tax information.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Processing Information
Examine personal documentation to ensure that it is valid.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Performing General Physical Activities
Detain suspects or witnesses.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Confiscate prohibited or dangerous items.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Documenting/Recording Information
Maintain operational records.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Interpreting the Meaning of Information for Others
Inform others about laws or regulations.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Communicating with People Outside the Organization
Testify at legal or legislative proceedings.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Coordinating the Work and Activities of Others
Collaborate with law enforcement or security agencies to share information.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Job Zone
From O*NET 30.3
Free · O*NET 30.3Job Zone Three: Medium Preparation Needed
Workforce Automation analysis, not part of the source
WFA coverage: AI skills for this job
WFA · Part of the paid plan when accounts openPilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.
Equivalents
NICE work roles, with their DCWF equivalents
Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)
Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)No NICE work role maps to this job.