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O*NET-SOC 33-9099.02

Retail Loss Prevention Specialists

Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Investigate known or suspected internal theft, external theft, or vendor fraud.Core17561
  2. Implement or monitor processes to reduce property or financial losses.Core17560
  3. Identify and report merchandise or stock shortages.Core17565
  4. Maintain documentation or reports on security-related incidents or investigations.Core17567
  5. Apprehend shoplifters in accordance with guidelines.Core17575
  6. Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.Core17573
  7. Identify and report safety concerns to maintain a safe shopping and working environment.Core17578
  8. Conduct store audits to identify problem areas or procedural deficiencies.Core17563
  9. Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.Core17568
  10. Inspect buildings, equipment, or access points to determine security risks.Core17566
  11. Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.Core17569
  12. Prepare written reports on investigations.Core17570
  13. Collaborate with law enforcement agencies to report or investigate crimes.Core17562
  14. Testify in civil or criminal court proceedings.Core17574
  15. Recommend methods to reduce potential financial fraud losses.Core17579
  16. Train establishment personnel in loss prevention activities.Core17572
  17. Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.Core17577
  18. Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.Core17580
  19. Recommend new or improved processes or equipment to reduce risk exposure.Core17571
  20. Direct work of contract security officers or other loss prevention agents.Core17564
  21. Conduct employee background investigations and review reports with operational or human resources managers.Supplemental17576

Technology Skills

From O*NET 30.3, 15 examples in 10 categories, 8 Hot Technology

Free · O*NET 30.3

Analytical or scientific software

  • Aspect Loss Prevention Aspect EliteLP
  • Epicor Loss Prevention

Data base user interface and query software

  • Case management system software
  • Database software
  • Microsoft AccessHot Technology
  • Structured query language SQLHot Technology

Enterprise application integration software

  • Enterprise application integration EAI software

Transaction security and virus protection software

  • McAfee
  • NortonLifeLock cybersecurity software

Spreadsheet software

  • Microsoft ExcelHot Technology

Office suite software

  • Microsoft Office softwareHot Technology

Electronic mail software

  • Microsoft OutlookHot Technology

Presentation software

  • Microsoft PowerPointHot Technology

Operating system software

  • Microsoft WindowsHot Technology

Word processing software

  • Microsoft WordHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Investigate crimes committed within organizations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Investigate personal characteristics or activities of individuals.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Maintain surveillance of individuals or establishments.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Monitor operations to ensure compliance with safety or security policies or regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Inspect facilities to ensure compliance with security or safety regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Inspect equipment to ensure safety or proper functioning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing General Physical Activities

  • Apprehend criminal suspects.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Prepare investigation or incident reports.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Maintain operational records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Communicate situation details to appropriate personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with People Outside the Organization

  • Testify at legal or legislative proceedings.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Assisting and Caring for Others

  • Respond to emergencies to provide assistance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Collaborate with law enforcement or security agencies to respond to incidents.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Collaborate with outside groups to develop programs or projects.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Train employees in proper work procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Direct security operations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Recommend improvements to increase safety or reduce risks.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 17
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.