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O*NET-SOC 37-2012.00

Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Keep storage areas and carts well-stocked, clean, and tidy.Core9564
  2. Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.Core9560
  3. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.Core9561
  4. Disinfect equipment and supplies, using germicides or steam-operated sterilizers.Supplemental9570
  5. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.Core9562
  6. Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.Core9566
  7. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.Supplemental9571
  8. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.Core9563
  9. Sort, count, and mark clean linens and store them in linen closets.Supplemental9577
  10. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.Core9567
  11. Sort clothing and other articles, load washing machines, and iron and fold dried items.Supplemental9575
  12. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.Core9568
  13. Dust and polish furniture and equipment.Core9565
  14. Move and arrange furniture and turn mattresses.Supplemental9587
  15. Replace light bulbs.Supplemental9582
  16. Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.Supplemental9586
  17. Hang draperies and dust window blinds.Supplemental9569
  18. Request repair services and wait for repair workers to arrive.Supplemental9581
  19. Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.Supplemental9579
  20. Polish silver accessories and metalwork, such as fixtures and fittings.Supplemental9578

Technology Skills

From O*NET 30.3, 9 examples in 9 categories, 3 Hot Technology

Free · O*NET 30.3

Instant messaging software

  • Blink

Materials requirements planning logistics and supply chain software

  • Computerized bed control system software

Facilities management software

  • Computerized maintenance management system CMMS

Desktop communications software

  • Eko

Electronic mail software

  • Email software

Web page creation and editing software

  • FacebookHot Technology

Inventory management software

  • Inventory tracking software

Spreadsheet software

  • Microsoft ExcelHot Technology

Operating system software

  • Microsoft WindowsHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Monitoring Processes, Materials, or Surroundings

  • Monitor building premises to ensure occupant or visitor safety.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Sort materials or products.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Scheduling Work and Activities

  • Schedule repair, installation or maintenance activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing General Physical Activities

  • Clean building walls or flooring.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Clean facilities or sites.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Clean furniture or fixtures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Clean equipment or supplies.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Dispose of trash or waste materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Operate garment treatment equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Move materials, equipment, or supplies.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Move furniture.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Handling and Moving Objects

  • Decorate indoor or outdoor spaces.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Repairing and Maintaining Electronic Equipment

  • Maintain equipment or systems to ensure proper functioning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring and Controlling Resources

  • Inventory materials or equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 14
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.