O*NET-SOC 39-9041.00

Residential Advisors

Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Communicate with other staff to resolve problems with individual students.Core6974
Observe students to detect and report unusual behavior.Core6977
Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.Core20138
Provide emergency first aid and summon medical assistance when necessary.Core6971
Make regular rounds to ensure that residents and areas are safe and secure.Core6976
Mediate interpersonal problems between residents.Core6972
Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.Core6970
Determine the need for facility maintenance and repair, and notify appropriate personnel.Core6978
Collaborate with counselors to develop counseling programs that address the needs of individual students.Core6979
Develop and coordinate educational programs for residents.Core20137
Develop program plans for individuals or assist in plan development.Core6980
Oversee departmental budget.Supplemental20139
Provide requested information on students' progress and the development of case plans.Core6984
Confer with medical personnel to better understand the backgrounds and needs of individual residents.Core6985
Administer, coordinate, or recommend disciplinary and corrective actions.Core6973
Answer telephones, and route calls or deliver messages.Core6986
Counsel students in the handling of issues such as family, financial, and educational problems.Core6975
Supervise students' housekeeping work to ensure that it is done properly.Supplemental6992
Process contract cancellations for students who are unable to follow residence hall policies and procedures.Supplemental6988
Hold regular meetings with each assigned unit.Core6981
Accompany and supervise students during meals.Supplemental6995
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.Core6994
Supervise the activities of housekeeping personnel.Supplemental6990
Assign rooms to students.Supplemental6983
Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.Supplemental6996
Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.Supplemental6982
Chaperone group-sponsored trips and social functions.Core6993
Order supplies for facilities.Core6991
Sort and distribute mail.Supplemental6989
Inventory, pack, and remove items left behind by former residents.Supplemental6997

Technology Skills

From O*NET 30.3, 11 examples in 9 categories, 6 Hot Technology

Free · O*NET 30.3

Accounting software

Budgeting software

Electronic mail software

Email software
Microsoft OutlookHot Technology

Word processing software

Google DocsHot Technology
Microsoft WordHot Technology

Spreadsheet software

Microsoft ExcelHot Technology

Office suite software

Microsoft Office softwareHot TechnologyIn Demand

Presentation software

Microsoft PowerPointHot Technology

Analytical or scientific software

Survey software

Internet browser software

Web browser software

Web page creation and editing software

Website development software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Collect information about clients.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring Processes, Materials, or Surroundings

Monitor patron activities to identify problems or potential problems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Enforce rules or policies governing student behavior.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitor environment to ensure safety.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Inspecting Equipment, Structures, or Materials

Inspect facilities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Judging the Qualities of Objects, Services, or People

Evaluate employee performance.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Thinking Creatively

Develop educational or training programs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Develop plans for programs or services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing General Physical Activities

Deliver items.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Enforce rules or regulations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Provide escort or transportation.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Accompany individuals or groups to activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Handling and Moving Objects

Store items.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Package materials or products.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Maintain client information or service records.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Meet with coworkers to communicate work orders or plans.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with People Outside the Organization

Inform individuals or organizations of status or findings.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Assisting and Caring for Others

Administer first aid.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Resolving Conflicts and Negotiating with Others

Mediate disputes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Coordinating the Work and Activities of Others

Communicate with management or other staff to resolve problems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Organize recreational activities or events.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Training and Teaching Others

Teach daily living skills or behaviors.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Train service staff.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Guiding, Directing, and Motivating Subordinates

Supervise service workers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Manage budgets for personal services operations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Providing Consultation and Advice to Others

Provide counsel, comfort, or encouragement to individuals or families.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing Administrative Activities

Perform administrative or clerical tasks.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Prepare administrative documents.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring and Controlling Resources

Assign resources or facilities to patrons or employees.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Order materials, supplies, or equipment.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 30

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.