O*NET-SOC 41-2011.00

Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Receive payment by cash, check, credit cards, vouchers, or automatic debits.Core2400
Greet customers entering establishments.Core2403
Calculate total payments received during a time period, and reconcile this with total sales.Supplemental2411
Issue receipts, refunds, credits, or change due to customers.Core2401
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Supplemental2402
Issue trading stamps, and redeem food stamps and coupons.Supplemental2406
Assist customers by providing information and resolving their complaints.Core18765
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.Core2422
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.Core2405
Post charges against guests' or patients' accounts.Supplemental2423
Compute and record totals of transactions.Supplemental2412
Weigh items sold by weight to determine prices.Supplemental2410
Answer incoming phone calls.Core21073
Answer customers' questions, and provide information on procedures or policies.Core2408
Sort, count, and wrap currency and coins.Supplemental2416
Keep periodic balance sheets of amounts and numbers of transactions.Supplemental2414
Request information or assistance, using paging systems.Core2419
Help customers find the location of products.Core21072
Compile and maintain non-monetary reports and records.Supplemental2421
Supervise others and provide on-the-job training.Supplemental18768
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.Supplemental18767
Sell tickets and other items to customers.Supplemental2413
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.Supplemental21074
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.Supplemental2415
Cash checks for customers.Supplemental2409
Process merchandise returns and exchanges.Core2417
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.Core18766
Offer customers carry-out service at the completion of transactions.Supplemental2424

Technology Skills

From O*NET 30.3, 12 examples in 8 categories, 6 Hot Technology

Free · O*NET 30.3

Point of sale POS software

AFEXDirect

Internet browser software

Apple SafariHot Technology
Microsoft EdgeHot Technology
Mozilla FirefoxHot Technology

Accounting software

Bookkeeping software

Data base user interface and query software

Database software
ReliaSoft Prism

Medical software

Electronic medical record EMR software

Operating system software

Handheld computer device software
Microsoft WindowsHot Technology

Spreadsheet software

Microsoft ExcelHot Technology

Office suite software

Microsoft Office softwareHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Monitoring Processes, Materials, or Surroundings

Monitor sales activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Estimating the Quantifiable Characteristics of Products, Events, or Information

Calculate weights, volumes or other characteristics of materials.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Processing Information

Reconcile records of sales or other financial transactions.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Prepare cash for deposit or disbursement.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Making Decisions and Solving Problems

Calculate costs of goods or services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing General Physical Activities

Clean work areas.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Handling and Moving Objects

Stock products or parts.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Package objects for shipping.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Record sales or transactions data.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Maintain records of sales or other business transactions.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Interpreting the Meaning of Information for Others

Explain technical product or service information to customers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Communicate with other workers to coordinate activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with People Outside the Organization

Answer telephones to direct calls or provide information.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Provide customers with general information or assistance.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Assisting and Caring for Others

Greet customers, patrons, or visitors.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Assist customers to ensure comfort or safety.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Selling or Influencing Others

Sell products or services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing for or Working Directly with the Public

Answer customer questions about goods or services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Training and Teaching Others

Train sales personnel.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Guiding, Directing, and Motivating Subordinates

Supervise sales or support personnel.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing Administrative Activities

Process sales or other transactions.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Issue money, credit, or vouchers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Prepare outgoing shipments.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 23

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.