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O*NET-SOC 41-9031.00

Sales Engineers

Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate degree in engineering.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.Supplemental9683
  2. Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.Core9682
  3. Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.Core9680
  4. Create sales or service contracts for products or services.Core9690
  5. Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.Core9689
  6. Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.Core9692
  7. Identify resale opportunities and support them to achieve sales plans.Core9697
  8. Confer with customers and engineers to assess equipment needs and to determine system requirements.Core9679
  9. Plan and modify product configurations to meet customer needs.Core9678
  10. Prepare and deliver technical presentations that explain products or services to customers and prospective customers.Core9686
  11. Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.Core9685
  12. Maintain sales forecasting reports.Core9700
  13. Document account activities, generate reports, and keep records of business transactions with customers and suppliers.Core9698
  14. Research and identify potential customers for products or services.Core9688
  15. Secure and renew orders and arrange delivery.Core9681
  16. Develop sales plans to introduce products in new markets.Core9696
  17. Provide information needed for the development of custom-made machinery.Supplemental9694
  18. Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.Supplemental9687
  19. Attend trade shows and seminars to promote products or to learn about industry developments.Core9701
  20. Diagnose problems with installed equipment.Supplemental9684
  21. Attend company training seminars to become familiar with product lines.Core9693
  22. Arrange for demonstrations or trial installations of equipment.Core9691
  23. Write technical documentation for products.Supplemental9695
  24. Train team members in the customer applications of technologies.Core9699
  25. Report to supervisors about prospective firms' credit ratings.Supplemental9702

Technology Skills

From O*NET 30.3, 95 examples in 41 categories, 48 Hot Technology

Free · O*NET 30.3

Enterprise resource planning ERP software

  • Ab Initio
  • Hyperion Solutions Hyperion System 9 Bi+
  • Informatica Corporation PowerCenter
  • Management information systems MIS
  • MicroStrategy Desktop
  • Oracle PeopleSoftHot Technology
  • SAP Business Objects
  • SAP Business One
  • SAP softwareHot Technology

Data base user interface and query software

  • Amazon Web Services AWS softwareHot TechnologyIn Demand
  • Database management software
  • IBM DB2Hot Technology
  • Microsoft AccessHot Technology
  • Microsoft SQL ServerHot Technology
  • Oracle DatabaseHot Technology
  • SAP Adaptive Server Enterprise
  • Structured query language SQLHot Technology

Expert system software

  • Ansible softwareHot Technology

Data base management system software

  • Apache CassandraHot Technology
  • Apache HadoopHot Technology
  • Apache HBase
  • Apache Pig
  • Teradata DatabaseHot Technology

Web platform development software

  • Apache Struts
  • Enterprise JavaBeans
  • Extensible hypertext markup language XHTML
  • JavaScriptHot Technology
  • PHPHot Technology
  • ReactHot Technology
  • RESTful API
  • Security assertion markup language SAML

Operating system software

  • Apple iOSHot Technology
  • Hewlett Packard HP-UX
  • LinuxHot Technology
  • Microsoft Windows ServerHot Technology
  • Oracle Solaris
  • Shell scriptHot Technology
  • UNIXHot Technology

Content workflow software

  • Atlassian JIRAHot Technology

Computer aided design CAD software

  • Autodesk AutoCADHot Technology
  • Dassault Systemes SolidWorksHot Technology

Switch or router software

  • Border Gateway Protocol BGPHot Technology

Development environment software

  • CHot Technology
  • Microsoft Azure softwareHot TechnologyIn Demand
  • RubyHot Technology

Object or component oriented development software

  • C++Hot Technology
  • Oracle JavaHot Technology
  • PerlHot Technology
  • PythonHot TechnologyIn Demand
  • RHot Technology

Administration software

  • Cisco Systems CiscoWorks

Network security or virtual private network VPN management software

  • Cisco Systems VPN Client

Access software

  • Citrix cloud computing software

Application server software

  • DockerHot Technology
  • KubernetesHot Technology

Enterprise application integration software

  • Enterprise application integration EAI software
  • Extensible markup language XMLHot Technology

Network security and virtual private network VPN equipment software

  • Firewall software
  • Virtual private networking VPN software

Cloud-based management software

  • Google Cloud software
  • Splunk EnterpriseHot Technology

Office suite software

  • Google Workspace softwareHot Technology
  • Microsoft Office softwareHot TechnologyIn Demand

Graphics or photo imaging software

  • Graphics software

Business intelligence and data analysis software

  • IBM Cognos Business Intelligence
  • IBM Cognos Impromptu
  • MapReduce big data software
  • MicroStrategy

Communications server software

  • IBM Domino

Transaction security and virus protection software

  • McAfee
  • NortonLifeLock cybersecurity software

Internet directory services software

  • Microsoft Active DirectoryHot Technology
  • Network directory services software

Customer relationship management CRM software

  • Microsoft Dynamics
  • Salesforce softwareHot TechnologyIn Demand

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Electronic mail software

  • Microsoft Exchange
  • Microsoft OutlookHot Technology

Video conferencing software

  • Microsoft Office Live Meeting

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand
  • WebEx Sales Center

Project management software

  • Microsoft ProjectHot Technology
  • Microsoft TeamsHot Technology

Document management software

  • Microsoft SharePointHot Technology

Process mapping and design software

  • Microsoft VisioHot Technology

Word processing software

  • Microsoft WordHot Technology

Cloud-based data access and sharing software

  • Platform as a service PaaS
  • Software as a service SaaS

Financial analysis software

  • Sales analysis software

Data base reporting software

  • SAP BusinessObjects Crystal Reports

Calendar and scheduling software

  • Scheduling software

Authentication server software

  • Single sign-on SSO

Internet protocol IP multimedia subsystem software

  • Voice over internet protocol VoIP system software

Internet browser software

  • Web browser software

Network monitoring software

  • Wireshark

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Gather customer or product information to determine customer needs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor market conditions or trends.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Identifying Objects, Actions, and Events

  • Identify potential customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Troubleshoot equipment or systems operation problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Implement design or process improvements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Thinking Creatively

  • Develop marketing plans or strategies.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop content for sales presentations or other materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Attend events to develop professional knowledge.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Prepare financial documents, reports, or budgets.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare technical or operational reports.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop proposals for current or prospective customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Maintain records of sales or other business transactions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare sales or other contracts.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Interpreting the Meaning of Information for Others

  • Explain technical product or service information to customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Explain financial information to customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Share sales-related or market information with colleagues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Discuss design or technical features of products or services with technical personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Selling or Influencing Others

  • Sell products or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Demonstrate products to consumers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Contact current or potential customers to promote products or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Deliver promotional presentations to current or prospective customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Train sales personnel.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Arrange delivery of goods or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise customers on the use of products or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Recommend products or services to customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 25
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.