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O*NET-SOC 43-4041.00

Credit Authorizers, Checkers, and Clerks

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.Supplemental23301
  2. Keep records of customers' charges and payments.Core23297
  3. Compile and analyze credit information gathered by investigation.Core23298
  4. File sales slips in customers' ledgers for billing purposes.Supplemental23302
  5. Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.Core23299
  6. Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.Core23300
  7. Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.Supplemental23303
  8. Mail charge statements to customers.Supplemental23304
  9. Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.Supplemental23305
  10. Relay credit report information to subscribers by mail or by telephone.Supplemental23306
  11. Prepare credit cards or charge account plates.Supplemental23307
  12. Call customers to collect payment on delinquent accounts.23308
  13. Consult with customers to resolve complaints or verify financial or credit transactions.23309
  14. Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.23310
  15. Prepare reports of findings and recommendations.23311
  16. Review individual or commercial customer files to identify and select delinquent accounts for collection.23312

Technology Skills

From O*NET 30.3, 17 examples in 12 categories, 10 Hot Technology

Free · O*NET 30.3

Electronic mail software

  • Email software
  • Microsoft OutlookHot TechnologyIn Demand

Financial analysis software

  • Equifax software
  • Experian software

Accounting software

  • Financial accounting software

Data base user interface and query software

  • Microsoft AccessHot Technology
  • Structured query language SQLHot Technology

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand
  • Spreadsheet programs

Internet browser software

  • Microsoft Internet Explorer
  • Web browser software

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Document management software

  • Microsoft SharePointHot Technology

Word processing software

  • Microsoft WordHot TechnologyIn Demand

Enterprise resource planning ERP software

  • SAP softwareHot Technology

Business intelligence and data analysis software

  • TableauHot Technology

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Search files, databases or reference materials to obtain needed information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Obtain personal or financial information about customers or applicants.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Interview employees, customers, or others to collect information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Compile data or documentation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Evaluating Information to Determine Compliance with Standards

  • Examine financial records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Analyzing Data or Information

  • Analyze financial information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Maintain financial or account records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare documentation for contracts, transactions, or regulatory compliance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with People Outside the Organization

  • Discuss account status or activity with customers or patrons.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing for or Working Directly with the Public

  • Correspond with customers to answer questions or resolve complaints.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing Administrative Activities

  • File documents or records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Execute sales or other financial transactions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Send information, materials or documentation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring and Controlling Resources

  • Collect deposits, payments or fees.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 14
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.