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O*NET-SOC 43-4071.00

File Clerks

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.Core20628
  2. Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.Core20629
  3. Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.Supplemental20627
  4. Gather materials to be filed from departments or employees.Core2596
  5. Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.Supplemental20631
  6. Track materials removed from files to ensure that borrowed files are returned.Supplemental2595
  7. Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.Core20630
  8. Add new material to file records or create new records as necessary.Core2593
  9. Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.Core2597
  10. Scan or read incoming materials to determine how and where they should be classified or filed.Core2599
  11. Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.Core2605
  12. Answer questions about records or files.Core2602
  13. Assign and record or stamp identification numbers or codes to index materials for filing.Core2601
  14. Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.Core2600
  15. Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.Supplemental2604
  16. Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.Supplemental2609
  17. Operate mechanized files that rotate to bring needed records to a particular location.Supplemental2607
  18. Design forms related to filing systems.Supplemental2608
  19. Modify or improve filing systems or implement new filing systems.Core2603

Technology Skills

From O*NET 30.3, 14 examples in 12 categories, 10 Hot Technology

Free · O*NET 30.3

Document management software

  • Adobe AcrobatHot Technology
  • Microsoft SharePointHot Technology

Filesystem software

  • Electronic filing software

Medical software

  • Electronic health record EHR software

Electronic mail software

  • Email software
  • Microsoft OutlookHot TechnologyIn Demand

Accounting software

  • Intuit QuickBooksHot Technology

Data base user interface and query software

  • Microsoft AccessHot Technology

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot Technology

Operating system software

  • Microsoft WindowsHot Technology

Word processing software

  • Microsoft WordHot TechnologyIn Demand

Optical character reader OCR or scanning software

  • Optical scanning software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Read materials to determine needed actions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Search files, databases or reference materials to obtain needed information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Track goods or materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Identifying Objects, Actions, and Events

  • Attach identification information to products, items or containers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Processing Information

  • Verify accuracy of financial or transactional data.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Sort mail.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Compile data or documentation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Evaluating Information to Determine Compliance with Standards

  • Examine documents to verify adherence to requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Handling and Moving Objects

  • Store records or related materials.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Store items.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Controlling Machines and Processes

  • Operate office equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Working with Computers

  • Enter information into databases or software programs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

  • Develop data analysis or data management procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Maintain inventory records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Provide information to coworkers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing Administrative Activities

  • File documents or records.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Type documents.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 17
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.