O*NET-SOC 43-5071.00
Shipping, Receiving, and Inventory Clerks
Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.
From O*NET 30.3
Tasks
From O*NET 30.3, by importance, as O*NET OnLine lists them
Free · O*NET 30.3- Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.Core20276
- Requisition and store shipping materials and supplies to maintain inventory of stock.Core4742
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.Core4737
- Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.Core20277
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.Core4739
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.Core4741
- Deliver or route materials to departments using handtruck, conveyor, or sorting bins.Core20278
- Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.Core4740
- Determine shipping methods, routes, or rates for materials to be shipped.Core20279
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.Core4744
- Compare shipping routes or methods to determine which have the least environmental impact.Supplemental19834
Technology Skills
From O*NET 30.3, 52 examples in 18 categories, 9 Hot Technology
Free · O*NET 30.3Materials requirements planning logistics and supply chain software
- Accuship Star System
- ADi SmartBOL
- AES MailSTAR
- Bill of lading software
- CMS Consultants WorldLink
- DM2 Bills of Lading
- Dydacomp Mail Order Manager
- FedEx Ship Manager
- Freight+
- Harvey Software CPS
- Kewill Clippership
- Kewill Javelin Distribution Ship
- Pitney Bowes ShipStream Manager
- Precision TRA/X
- Shipping and freight management software
- ShipWorks
- Universal parcel shipping software
- UPS Intelliverse
- UPS WorldShip
- Varsity ShipSoft Supply Chain Execution Suite
- Warehouse management system WMSIn Demand
- WindowBook Postal Package Partner
Procurement software
- Aestiva Purchase Order
Internet browser software
- Apple SafariHot TechnologyIn Demand
- Microsoft EdgeHot TechnologyIn Demand
- Mozilla FirefoxHot TechnologyIn Demand
- Web browser softwareIn Demand
Label making software
- Barcode labeling software
- Endicia Internet Postage
- Laser Substrates PostalXport
Access software
- Citrix cloud computing software
Enterprise application integration software
- Electronic Data Interchange EDI systems
- MSR Visual Exporter Enterprise Integrator
Optical character reader OCR or scanning software
- Enterprise Systems RFID Data Management
Enterprise resource planning ERP software
- Exact MAX
- Infor ERP Visual
- Microsoft Dynamics GP
- Oracle JD Edwards EnterpriseOne
- SAP softwareHot TechnologyIn Demand
Data base user interface and query software
- FileMaker Pro
- MSR Visual Exporter
Electronic mail software
- IBM Notes
- Microsoft OutlookHot TechnologyIn Demand
Inventory management software
- Inventory management systemsIn Demand
- Inventory tracking software
Compliance software
- Kewill Compliance Partner
Spreadsheet software
- Microsoft ExcelHot TechnologyIn Demand
Office suite software
- Microsoft Office softwareHot TechnologyIn Demand
Presentation software
- Microsoft PowerPointHot Technology
Word processing software
- Microsoft WordHot Technology
Document management software
- MSR Visual Exporter Document Library
Accounting software
- Sage 50 Accounting
Detailed Work Activities
From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it
Free · O*NET 30.3Inspecting Equipment, Structures, or Materials
Inspect shipments to ensure correct order fulfillment.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Analyzing Data or Information
Analyze shipping information to make routing decisions.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Making Decisions and Solving Problems
Calculate shipping costs.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Performing General Physical Activities
Deliver items.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Handling and Moving Objects
Store items.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Package objects for shipping.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Documenting/Recording Information
Record shipping information.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Prepare documentation for contracts, transactions, or regulatory compliance.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Performing for or Working Directly with the Public
Respond to customer problems or complaints.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Guiding, Directing, and Motivating Subordinates
Coordinate shipping activities with external parties.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitoring and Controlling Resources
Order materials, supplies, or equipment.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Job Zone
From O*NET 30.3
Free · O*NET 30.3Job Zone 1-2: Very Little to Some Preparation Needed
Workforce Automation analysis, not part of the source
WFA coverage: AI skills for this job
WFA · Part of the paid plan when accounts openPilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.
Equivalents
NICE work roles, with their DCWF equivalents
Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)
Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)No NICE work role maps to this job.