O*NET-SOC 49-2022.00

Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.Core11655
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.Core11649
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.Core11650
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.Core11665
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.Core11660
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.Core11668
Drive crew trucks to and from work areas.Supplemental11651
Test connections to ensure that power supplies are adequate and that communications links function.Core11664
Note differences in wire and cable colors so that work can be performed correctly.Core11648
Inspect equipment on a regular basis to ensure proper functioning.Core11652
Collaborate with other workers to locate and correct malfunctions.Core11662
Remove loose wires and other debris after work is completed.Core11659
Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.Core11653
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.Supplemental11670
Maintain computer and manual records pertaining to facilities and equipment.Core11674
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.Core11661
Designate cables available for use.Supplemental11667
Remove and remake connections to change circuit layouts, following work orders or diagrams.Core11654
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.Supplemental11673
Clean and maintain tools, test equipment, and motor vehicles.Core11671
Perform database verifications, using computers.Core11677
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.Core11658
Program computerized switches and switchboards to provide requested features.Supplemental11672
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.Core11656
Enter codes needed to correct electronic switching system programming.Supplemental11676
Examine telephone transmission facilities to determine requirements for new or additional telephone services.Supplemental11679
Measure distances from landmarks to identify exact installation sites for equipment.Supplemental11682
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.Core11657
Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.Supplemental11675
Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.Supplemental11681
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.Supplemental11680
Remove and replace plug-in circuit equipment.Core11669
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.Core11666
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.Supplemental11685
Dig holes or trenches as necessary for equipment installation and access.Core11684
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.Supplemental11683
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.Core11663
Provide input into the design and manufacturing of new equipment.Supplemental11686
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.Supplemental11678

Technology Skills

From O*NET 30.3, 16 examples in 15 categories, 6 Hot Technology

Free · O*NET 30.3

Web platform development software

Apache Struts

Computer aided design CAD software

Autodesk AutoCADHot Technology

Operating system software

Cisco IOS

Network security and virtual private network VPN equipment software

Firewall software

Analytical or scientific software

Fluke ClearSight Analyzer
Fluke Networks TechAdvisor Field Access System

Expert system software

Fluke Networks Fluke TechEXPERT

Geographic information system

Geographic information system GIS systems

Communications server software

IBM Domino

Spreadsheet software

Microsoft ExcelHot TechnologyIn Demand

Office suite software

Microsoft Office softwareHot TechnologyIn Demand

Electronic mail software

Microsoft OutlookHot Technology

Presentation software

Microsoft PowerPointHot Technology

Word processing software

Microsoft WordHot Technology

Industrial control software

Supervisory control and data acquisition SCADA software

Internet protocol IP multimedia subsystem software

Voice over internet protocol VoIP system software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Read technical information needed to perform maintenance or repairs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Investigate legal issues.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Gather information about work conditions or locations.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Inspecting Equipment, Structures, or Materials

Inspect telecommunications equipment to identify problems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Test communications equipment to ensure proper functioning.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Test electrical circuits or components for proper functioning.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Estimating the Quantifiable Characteristics of Products, Events, or Information

Measure distances or dimensions.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Processing Information

Verify information or specifications.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Analyzing Data or Information

Analyze test or performance data to assess equipment operation.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Making Decisions and Solving Problems

Troubleshoot equipment or systems operation problems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Determine types of equipment, tools, or materials needed for jobs.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing General Physical Activities

Clean equipment, parts, or tools to repair or maintain them in good working order.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Clean work areas.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Dig holes or trenches.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Climb equipment or structures to access work areas.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Handling and Moving Objects

Paint surfaces or equipment.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Rewire electrical or electronic systems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Run wiring to connect equipment.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Connect electrical components or equipment.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Assemble electrical components, subsystems, or systems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Adjust equipment to ensure optimal performance.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Install electrical components, equipment, or systems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Operating Vehicles, Mechanized Devices, or Equipment

Drive trucks or other vehicles to or at work sites.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Working with Computers

Install programs onto computer or computer-controlled equipment.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Enter codes or other information into computers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Repairing and Maintaining Mechanical Equipment

Service vehicles to maintain functionality.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Repairing and Maintaining Electronic Equipment

Maintain work equipment or machinery.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Lubricate equipment to allow proper functioning.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Repair electronic equipment.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Repair electrical components.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Document operational activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Interpreting the Meaning of Information for Others

Explain use of products or services.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Coordinating the Work and Activities of Others

Confer with coworkers to resolve equipment problems.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Providing Consultation and Advice to Others

Advise others on issues related to repairs, installation, or equipment design.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 35

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.