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O*NET-SOC 51-1011.00

First-Line Supervisors of Production and Operating Workers

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Enforce safety and sanitation regulations.Core8450
  2. Keep records of employees' attendance and hours worked.Core20155
  3. Inspect materials, products, or equipment to detect defects or malfunctions.Core8455
  4. Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.Core8452
  5. Plan and establish work schedules, assignments, and production sequences to meet production goals.Core8454
  6. Confer with other supervisors to coordinate operations and activities within or between departments.Core8453
  7. Interpret specifications, blueprints, job orders, and company policies and procedures for workers.Core8459
  8. Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.Core8457
  9. Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.Core8451
  10. Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.Core20154
  11. Evaluate employee performance.Core21207
  12. Confer with management or subordinates to resolve worker problems, complaints, or grievances.Core8458
  13. Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.Core8462
  14. Calculate labor and equipment requirements and production specifications, using standard formulas.Core8466
  15. Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.Core8461
  16. Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.Core8460
  17. Requisition materials, supplies, equipment parts, or repair services.Core8463
  18. Set up and adjust machines and equipment.Core8465
  19. Recommend or execute personnel actions, such as hirings, evaluations, or promotions.Core20156
  20. Plan and develop new products and production processes.Core8467

Technology Skills

From O*NET 30.3, 51 examples in 18 categories, 14 Hot Technology

Free · O*NET 30.3

Word processing software

  • Apple iWork Pages
  • Microsoft WordHot Technology

Internet browser software

  • Apple SafariHot Technology
  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla FirefoxHot Technology

Enterprise resource planning ERP software

  • Aptean Made2Manage
  • Bowen & Groves M1 ERP
  • Capterra Enterprise Resource Planning
  • Encompix ERP
  • Epicor Vantage ERP
  • Epicor Vista ERP
  • Exact MAX
  • Giraffe Production Systems Giraffe Schedule System
  • Intacct ERP
  • Microsoft Axapta
  • NetSuite NetERP
  • Oracle JD Edwards EnterpriseOne
  • Resource planning software
  • Retain Resource Planning
  • SAP Business One
  • SAP softwareHot TechnologyIn Demand
  • SYSPRO business software
  • Technology Group International Enterprise 21 ERP

Computer aided design CAD software

  • Autodesk AutoCADHot Technology

Data base user interface and query software

  • Database software
  • Microsoft AccessHot Technology
  • Microsoft Total Quality Control Management
  • Operational databases

Financial analysis software

  • Delphi Technology

Electronic mail software

  • Email software
  • IBM Notes
  • Microsoft Exchange
  • Microsoft OutlookHot TechnologyIn Demand

Enterprise application integration software

  • Extensible markup language XMLHot Technology

Human resources software

  • GHG Clockwise

Project management software

  • HCSS HeavyJob
  • Microsoft ProjectHot Technology
  • Total quality management TQM software

Materials requirements planning logistics and supply chain software

  • Integrated materials management systems
  • Materials management software
  • QA Software QMS Materials Management

Time accounting software

  • Kronos Workforce TimekeeperHot Technology
  • Timekeeping software
  • Work Technology WorkTech Time

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Document management software

  • Microsoft SharePointHot Technology

Analytical or scientific software

  • Minitab

Industrial control software

  • Supervisory control and data acquisition SCADA software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Study blueprints or other instructions to determine equipment setup requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor equipment operation to ensure proper functioning.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Inspecting Equipment, Structures, or Materials

  • Inspect production equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Evaluate employee performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Making Decisions and Solving Problems

  • Determine metal or plastic production methods.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Calculate specific material, equipment, or labor requirements for production.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Organizing, Planning, and Prioritizing Work

  • Plan production or operational procedures or sequences.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Performing General Physical Activities

  • Enforce rules or regulations.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Handling and Moving Objects

  • Install equipment attachments or components.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Adjust equipment to ensure optimal performance.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Record operational or production data.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

  • Exchange information with colleagues.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Confer with others to resolve production problems or equipment malfunctions.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Training and Teaching Others

  • Instruct workers to use equipment or perform technical procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Guiding, Directing, and Motivating Subordinates

  • Direct operational or production activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Advise others on ways to improve processes or products.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Staffing Organizational Units

  • Perform human resources activities.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring and Controlling Resources

  • Order materials, supplies, or equipment.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Three: Medium Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 18
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.