O*NET-SOC 53-3031.00
Driver/Sales Workers
Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
From O*NET 30.3
Tasks
From O*NET 30.3, by importance, as O*NET OnLine lists them
Free · O*NET 30.3- Drive trucks to deliver such items as food, medical supplies, or newspapers.Core3158
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.Supplemental3163
- Collect coins from vending machines, refill machines, and remove aged merchandise.Supplemental3159
- Inform regular customers of new products or services and price changes.Core3156
- Record sales or delivery information on daily sales or delivery record.Core3161
- Listen to and resolve customers' complaints regarding products or services.Core3155
- Collect money from customers, make change, and record transactions on customer receipts.Core3154
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.Core3164
- Write customer orders and sales contracts according to company guidelines.Supplemental3157
- Review lists of dealers, customers, or station drops and load trucks.Supplemental3162
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.Supplemental3165
Technology Skills
From O*NET 30.3, 11 examples in 7 categories, 2 Hot Technology
Free · O*NET 30.3Project management software
- bMobile Technology Route Manager
- bMobile Technology Sales
Inventory management software
- Computer Directions Route Sales Tracker
Map creation software
- GEOCOMtms A.Maze Planning
- Route planning software
Communications server software
- IBM Domino
Spreadsheet software
- Microsoft ExcelHot Technology
Office suite software
- Microsoft Office softwareHot Technology
Data base user interface and query software
- MobiTech Systems Route Sales Trakker
- Regulussoft Route Accounting
- Soft Essentials Vending Essentials
Detailed Work Activities
From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it
Free · O*NET 30.3Getting Information
Review customer information.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Performing General Physical Activities
Clean machinery or equipment.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Load shipments, belongings, or materials.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Operating Vehicles, Mechanized Devices, or Equipment
Operate vehicles or material-moving equipment.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Repairing and Maintaining Mechanical Equipment
Maintain vehicles in good working condition.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Documenting/Recording Information
Record details of deliveries or shipments.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Record sales or transactions data.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Communicating with People Outside the Organization
Provide transportation information to passengers or customers.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Selling or Influencing Others
Sell products or services.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Resolving Conflicts and Negotiating with Others
Resolve issues affecting transportation operations.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Monitoring and Controlling Resources
Collect fares or payment from customers.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Collect payments for goods or services.
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Job Zone
From O*NET 30.3
Free · O*NET 30.3Job Zone 1-2: Very Little to Some Preparation Needed
Workforce Automation analysis, not part of the source
WFA coverage: AI skills for this job
WFA · Part of the paid plan when accounts openPilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.
Equivalents
NICE work roles, with their DCWF equivalents
Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)
Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)No NICE work role maps to this job.