O*NET-SOC 53-3053.00

Shuttle Drivers and Chauffeurs

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3

Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.Core23756
Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.Core23733
Comply with traffic regulations to operate vehicles in a safe and courteous manner.Core23737
Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.Core23739
Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.Core23742
Report any vehicle malfunctions or needed repairs.Core23754
Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.Core23745
Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.Core23746
Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.Core23738
Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.Core23748
Notify dispatchers or company mechanics of vehicle problems.Core23741
Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.Core23749
Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.Core23735
Pick up or meet passengers according to requests, appointments, or schedules.Core23747
Arrange to pick up particular customers or groups on a regular schedule.Core23732
Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.Core23755
Complete accident reports when necessary.Core23736
Read maps and follow written and verbal geographic directions.Core23751
Maintain knowledge of first-aid procedures.Core23740
Regulate heating, lighting, and ventilation systems for passenger comfort.Core23753
Collect fares or vouchers from passengers, and make change or issue receipts as necessary.Supplemental23734
Record vehicle routes.Core23752
Vacuum and clean interiors, and wash and polish exteriors of automobiles.Core23757
Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.Supplemental23744
Perform errands for customers or employers, such as delivering or picking up mail and packages.Supplemental23743
Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.Core23750

Technology Skills

From O*NET 30.3, 18 examples in 8 categories, 4 Hot Technology

Free · O*NET 30.3

Data base user interface and query software

Actsoft Comet Tracker
Penchant Software dispatchOffice
TranWare Enterprise Suite

Map creation software

AOL MapQuest

Mobile location based services software

Digital Dispatch
Easy Dispatch
EventHelix WebTaxi
Global positioning system GPS software
GPC Autocab
Mobile Knowledge Cabmate
PC Dispatch
Piccolo Software PiccoloTaxi
TSS Wireless Fleet Management Suite

Web page creation and editing software

FacebookHot Technology

Spreadsheet software

Microsoft ExcelHot Technology

Office suite software

Microsoft Office softwareHot Technology

Operating system software

Microsoft WindowsHot Technology

Internet browser software

Web browser software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

Read maps to determine routes.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Inspecting Equipment, Structures, or Materials

Inspect motor vehicles.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Updating and Using Relevant Knowledge

Maintain professional knowledge or certifications.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Scheduling Work and Activities

Schedule operational activities.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Performing General Physical Activities

Clean vehicles or vehicle components.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Move materials, equipment, or supplies.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Operating Vehicles, Mechanized Devices, or Equipment

Drive passenger vehicles.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Follow safety procedures for vehicle operation.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Repairing and Maintaining Mechanical Equipment

Maintain vehicles in good working condition.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Documenting/Recording Information

Record operational details of travel.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Prepare accident or incident reports.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with Supervisors, Peers, or Subordinates

Receive information or instructions for performing work assignments.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Communicate with others to coordinate vehicle movement.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Report vehicle or equipment malfunctions.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Notify others of emergencies, problems, or hazards.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Communicating with People Outside the Organization

Provide transportation information to passengers or customers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Assisting and Caring for Others

Greet customers, patrons, or visitors.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Assist customers to ensure comfort or safety.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet
Assist passengers during vehicle boarding.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Monitoring and Controlling Resources

Collect fares or payment from customers.
WFA · Part of the paid plan when accounts open
WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level
- No tools yet
- Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 20

Distinct tools0

Level mix

No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.