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O*NET-SOC 53-6061.00

Passenger Attendants

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.Core20841
  2. Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.Supplemental13182
  3. Perform equipment safety checks prior to departure.Supplemental13176
  4. Provide boarding assistance to elderly, sick, or injured people.Core13172
  5. Respond to passengers' questions, requests, or complaints.Core13174
  6. Greet passengers boarding transportation equipment and announce routes and stops.Supplemental13179
  7. Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.Supplemental13178
  8. Explain and demonstrate safety procedures and safety equipment use.Supplemental13175
  9. Open and close doors for passengers.Supplemental13173
  10. Determine or facilitate seating arrangements.Core13183
  11. Signal transportation operators to stop or to proceed.Supplemental13177
  12. Adjust window shades or seat cushions at the request of passengers.Supplemental13184

Technology Skills

From O*NET 30.3, 6 examples in 6 categories, 3 Hot Technology

Free · O*NET 30.3

Calendar and scheduling software

  • Appointment scheduling software

Electronic mail software

  • Email software

Office suite software

  • Microsoft Office softwareHot Technology

Operating system software

  • Microsoft WindowsHot Technology

Word processing software

  • Microsoft WordHot Technology

Time accounting software

  • Time tracking software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Processing Information

  • Verify information or specifications.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Operating Vehicles, Mechanized Devices, or Equipment

  • Follow safety procedures for vehicle operation.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Record operational or production data.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Interpreting the Meaning of Information for Others

  • Explain regulations, policies, or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Communicating with People Outside the Organization

  • Provide transportation information to passengers or customers.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Assisting and Caring for Others

  • Assist customers to ensure comfort or safety.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Assist passengers during vehicle boarding.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Signal others to coordinate vehicle movement.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone 1-2: Very Little to Some Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill0 of 8
Distinct tools0
Level mix
  • No tools yet

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)

No NICE work role maps to this job.