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O*NET-SOC 15-1299.03

Document Management Specialists

Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

From O*NET 30.3

Tasks

From O*NET 30.3, by importance, as O*NET OnLine lists them

Free · O*NET 30.3
  1. Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.Core16234
  2. Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.Core16232
  3. Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.Core16238
  4. Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.Core16239
  5. Develop, document, or maintain standards, best practices, or system usage procedures.Core16229
  6. Assist in the assessment, acquisition, or deployment of new electronic document management systems.Core16233
  7. Administer document and system access rights and revision control to ensure security of system and integrity of master documents.Core16237
  8. Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.Core20368
  9. Write, review, or execute plans for testing new or established document management systems.Core16220
  10. Monitor regulatory activity to maintain compliance with records and document management laws.Core16219
  11. Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.Core16222
  12. Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.Core20367
  13. Conduct needs assessments to identify document management requirements of departments or end users.Core16231
  14. Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.Core16240
  15. Document technical functions and specifications for new or proposed content management systems.Core16228
  16. Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.Core16226
  17. Consult with end users regarding problems in accessing electronic content.Core16230
  18. Propose recommendations for improving content management system capabilities.Core16223
  19. Operate data capture technology to import digitized documents into document management system.Core16236
  20. Prepare support documentation and training materials for end users of document management systems.Core16224
  21. Search electronic sources, such as databases or repositories, or manual sources for information.Core16221
  22. Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.Core16227
  23. Analyze, interpret, or disseminate system performance data.Supplemental16235

Technology Skills

From O*NET 30.3, 106 examples in 35 categories, 30 Hot Technology

Free · O*NET 30.3

Document management software

  • Ademero Content Central
  • Adobe AcrobatHot Technology
  • Advanced Processing and Imaging OptiView ECM
  • Alfresco Software Alfresco
  • Autonomy iManage WorkSite
  • Cabinet NG CNG-SAFE
  • Computhink ViewWise
  • Conarc iChannel
  • Day Software CQ5 Web Content Management
  • DB Tech RAS
  • Doc.It DM
  • Document imaging software
  • Document indexing software
  • Document management system software
  • DocuSign eSignature
  • EMC Document Sciences xPression
  • EMC Documentum
  • Enterprise report management ERM software
  • Ever Team EverSuite Content Management
  • Fabasoft Folio
  • FileHold Systems FileHold
  • FileVision
  • Hewlett Packard Exstream Dialogue
  • Hyland Software OnBase
  • Laserfiche Rio
  • Microsoft SharePointHot TechnologyIn Demand
  • Newgen Software Technologies OmniDocs
  • Objectif Lune PlanetPress Suite
  • Objective Electronic Document Management
  • Open Text Web Solutions
  • OpenDocMan
  • Oracle Universal Content Management
  • Personable Workflow DMS
  • Records management software
  • SAP DMS
  • Saperion ECM
  • Systemware
  • Thomson Reuters FileCabinet CS
  • Treeno Software Treeno Content Server
  • Westbrook Fortis
  • Xerox DocuShare
  • Xythos Enterprise Document Management Suite

Web page creation and editing software

  • Adobe Dreamweaver
  • Google Sites

Desktop publishing software

  • Adobe InDesignHot Technology

Graphics or photo imaging software

  • Adobe PhotoshopHot Technology

Object or component oriented development software

  • Apache Groovy
  • Oracle JavaHot Technology
  • PerlHot Technology
  • SAP PowerBuilder

Web platform development software

  • Apache TomcatHot Technology
  • Hypertext markup language HTMLHot Technology

Video creation and editing software

  • Apple Final Cut Pro
  • WeVideo

Computer aided design CAD software

  • Autodesk AutoCADHot Technology
  • Dassault Systemes SolidWorksHot Technology
  • PTC Creo Parametric

Enterprise resource planning ERP software

  • Business process management BPM software
  • IBM BPM Blueprint
  • Microsoft Dynamics
  • Oracle PeopleSoft Financials
  • Pegasystems SmartBPM
  • SAP ERP Financials

Analytical or scientific software

  • CAPSYS Capture
  • EMC Captiva
  • Microsoft Office Document Imaging
  • Office Gemini Diamond Vision
  • Perceptive Software ImageNow

Project management software

  • Central Desktop
  • Microsoft ProjectHot Technology

Enterprise application integration software

  • Extensible markup language XMLHot Technology
  • SAP BusinessObjects Data Integrator

Data compression software

  • File compression software

Filesystem software

  • File system software

Data base user interface and query software

  • FileMaker Pro
  • IBM DB2Hot Technology
  • Microsoft AccessHot Technology
  • Microsoft SQL ServerHot Technology
  • Vertafore ImageRight

Sales and marketing software

  • Google Ads

Data mining software

  • Google AnalyticsHot Technology

Video conferencing software

  • Google Meet

Content workflow software

  • IBM FileNet Content Manager
  • Thomson Reuters GoFileRoom

Operating system software

  • IBM MVS
  • LinuxHot Technology
  • Microsoft WindowsHot Technology
  • UNIXHot Technology

Electronic mail software

  • IBM Notes
  • Microsoft OutlookHot TechnologyIn Demand

Cloud-based management software

  • IBM WebSphere MQHot Technology

Development environment software

  • Microsoft .NET FrameworkHot Technology
  • Microsoft Visual BasicHot Technology
  • Oracle SQL DeveloperHot Technology

Spreadsheet software

  • Microsoft ExcelHot TechnologyIn Demand

Office suite software

  • Microsoft Office softwareHot TechnologyIn Demand

Presentation software

  • Microsoft PowerPointHot TechnologyIn Demand

Process mapping and design software

  • Microsoft VisioHot Technology

Word processing software

  • Microsoft WordHot TechnologyIn Demand

Optical character reader OCR or scanning software

  • Optical character recognition OCR software

Application server software

  • Oracle WebLogic Server

Data base reporting software

  • SAP Business Objects

Desktop communications software

  • Skype

Data base management system software

  • Teradata DatabaseHot Technology

Requirements analysis and system architecture software

  • Unified modeling language UML

File versioning software

  • Version control software

Detailed Work Activities

From O*NET 30.3, under their work activities; open one for the AI skills Workforce Automation maps to it

Free · O*NET 30.3

Getting Information

  • Retrieve information from electronic sources.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Collect data about customer needs.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Monitoring Processes, Materials, or Surroundings

  • Monitor the security of digital information.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 7 AI skills mapped to this activity, by automation level

    • Replaces 1
    • Augments 2
    • Informs 4
  • Monitor operational activities to ensure compliance with regulations or standard operating procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Judging the Qualities of Objects, Services, or People

  • Assess the cost effectiveness of products, projects, or services.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 8 AI skills mapped to this activity, by automation level

    • Augments 4
    • Supports 3
    • Informs 1

Analyzing Data or Information

  • Analyze costs and benefits of proposed designs or projects.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Analyze data to identify or resolve operational problems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Updating and Using Relevant Knowledge

  • Update knowledge about emerging industry or technology trends.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 9 AI skills mapped to this activity, by automation level

    • Augments 1
    • Informs 8

Working with Computers

  • Implement security measures for computer or information systems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 11 AI skills mapped to this activity, by automation level

    • Augments 3
    • Supports 8
  • Prepare data for analysis.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 14 AI skills mapped to this activity, by automation level

    • Replaces 1
    • Augments 12
    • Supports 1

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

  • Develop performance metrics or standards related to information technology.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 11 AI skills mapped to this activity, by automation level

    • Augments 4
    • Supports 4
    • Informs 3
  • Develop procedures for data management.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Develop testing routines or procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 33 AI skills mapped to this activity, by automation level

    • Replaces 4
    • Augments 20
    • Supports 9
  • Develop procedures for data entry or processing.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Documenting/Recording Information

  • Document operational procedures.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 41 AI skills mapped to this activity, by automation level

    • Replaces 3
    • Augments 24
    • Supports 11
    • Informs 3
  • Document technical specifications or requirements.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet
  • Prepare instruction manuals.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Coordinating the Work and Activities of Others

  • Manage documentation to ensure organization or accuracy.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Providing Consultation and Advice to Others

  • Provide technical support for software maintenance or use.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 5 of 5 AI skills mapped to this activity, by automation level

    • Augments 4
    • Supports 1
  • Recommend changes to improve computer or information systems.
    WFA · Part of the paid plan when accounts open

    WFA (Workforce Automation) analysis: 0 of 0 AI skills mapped to this activity, by automation level

    • No tools yet
    • Not mapped yet

Job Zone

From O*NET 30.3

Free · O*NET 30.3

Job Zone Four: Considerable Preparation Needed

Workforce Automation analysis, not part of the source

WFA coverage: AI skills for this job

WFA · Part of the paid plan when accounts open

Pilot mapping: these skill links come from our seed list and haven’t been reviewed yet. Expect them to change as each one is checked.

DWAs covered by an AI skill9 of 20
Distinct tools135
Level mix
  • Replaces 9
  • Augments 72
  • Supports 36
  • Informs 19

Equivalents

NICE work roles, with their DCWF equivalents

Mapped to this job by the ETO-CSET NICE/O*NET crosswalk (2024); roles from NICE Framework Components v2.2.0, DCWF equivalents from DoD DCWF Tool v5.3 (2026-09-25)

Free · NICE Framework Components v2.2.0 and DoD DCWF Tool v5.3 (2026-09-25)