Implementation and Operation · IO-WRL-003 · OPM code 431
Knowledge Management
From NICE Framework Components v2.2.0
Description
From NICE Framework Components v2.2.0
Free · NICE Framework Components v2.2.0Responsible for managing and administering processes and tools to identify, document, and access an organization’s intellectual capital.
Tasks
From NICE Framework Components v2.2.0, open one for the AI skills Workforce Automation maps to it
Free · NICE Framework Components v2.2.0T1020 Determine the operational and safety impacts of cybersecurity lapses
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1105 Construct access paths to suites of information
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1222 Determine security requirements for new information technologies
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1223 Determine security requirements for new operational technologies
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1239 Monitor the usage of knowledge management assets and resources
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1240 Create knowledge management assets and resources usage reports
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1273 Plan knowledge management projects
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1274 Deliver knowledge management projects
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1296 Recommend data structures for use in the production of reports
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1354 Identify system cybersecurity requirements
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1504 Manage organizational knowledge repositories
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1523 Design organizational knowledge management frameworks
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1524 Implement organizational knowledge management frameworks
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1525 Maintain organizational knowledge management frameworks
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1658 Determine customer requirements
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yetT1913 Identify system security requirements
WFA · Part of the paid plan when accounts openWFA (Workforce Automation) analysis: AI skills mapped to this task
Not mapped yet
Knowledge
From NICE Framework Components v2.2.0
Free · NICE Framework Components v2.2.0- K0675Knowledge of risk management processes
- K0676Knowledge of cybersecurity laws and regulations
- K0677Knowledge of cybersecurity policies and procedures
- K0678Knowledge of privacy laws and regulations
- K0679Knowledge of privacy policies and procedures
- K0680Knowledge of cybersecurity principles and practices
- K0681Knowledge of privacy principles and practices
- K0682Knowledge of cybersecurity threats
- K0683Knowledge of cybersecurity vulnerabilities
- K0684Knowledge of cybersecurity threat characteristics
- K0691Knowledge of cyber defense tools and techniques
- K0692Knowledge of vulnerability assessment tools and techniques
- K0703Knowledge of data mining principles and practices
- K0736Knowledge of information technology (IT) security principles and practices
- K0751Knowledge of system threats
- K0752Knowledge of system vulnerabilities
- K0774Knowledge of content creation tools and techniques
- K0775Knowledge of information management tools and techniques
- K0776Knowledge of collaboration tools and techniques
- K0863Knowledge of cloud computing principles and practices
- K0864Knowledge of knowledge management principles and practices
- K0865Knowledge of data classification standards and best practices
- K0866Knowledge of data classification tools and techniques
- K0895Knowledge of taxonomy models and frameworks
- K0896Knowledge of semantic ontology models and frameworks
- K0917Knowledge of Personally Identifiable Information (PII) data security standards and best practices
- K0918Knowledge of Payment Card Industry (PCI) data security standards and best practices
- K0919Knowledge of Personal Health Information (PHI) data security standards and best practices
- K0929Knowledge of content synchronization tools and techniques
- K0934Knowledge of data classification policies and procedures
- K0953Knowledge of data mining tools and techniques
- K0983Knowledge of computer networking principles and practices
- K0991Knowledge of database administration principles and practices
- K0992Knowledge of database maintenance principles and practices
- K1014Knowledge of network security principles and practices
- K1051Knowledge of collection data flow from origin into repositories and tools
- K1088Knowledge of knowledge management tools and techniques
Skills
From NICE Framework Components v2.2.0
Free · NICE Framework Components v2.2.0- S0011Skill in conducting information searches
- S0507Skill in collecting terminal or environment data
- S0530Skill in conducting research
- S0557Skill in creating knowledge maps
- S0586Skill in administering databases
- S0744Skill in performing technical writing
Workforce Automation analysis, not part of the source
O*NET jobs this role maps to
WFA · Part of the paid plan when accounts openJobs from the ETO-CSET NICE/O*NET crosswalk (2024), with the share of each job’s detailed work activities (DWAs) that has a mapped AI skill. We haven’t mapped AI skills to this role’s own tasks yet; until then, these jobs show the coverage the role reaches through the occupations it maps to.
- Document Management Specialists 15-1299.03DWAs covered9 of 20
- Computer User Support Specialists 15-1232.00DWAs covered8 of 22
Equivalents
O*NET jobs
Mapped to this role by the ETO-CSET NICE/O*NET crosswalk (2024); jobs from O*NET 30.3
Free · O*NET 30.3- Document Management Specialists 15-1299.03
- Computer User Support Specialists 15-1232.00
DCWF work roles
From DoD DCWF Tool v5.3 (2026-09-25), linked by its NCWF ID or NICE's OPM code
Free · DoD DCWF Tool v5.3 (2026-09-25)- Knowledge Manager 431 · IT (Cyberspace) · linked by DCWF Tool NCWF ID