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IT (Cyberspace) · Work role code 431

Knowledge Manager

Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

From DoD DCWF Tool v5.3 (2026-09-25)

Tasks

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 394AManage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files).Core
  • 464Construct access paths to suites of information (e.g., link pages) to facilitate access by end-users.Core
  • 505ADesign, build, implement, and maintain a knowledge management framework that provides end-users access to the organization’s intellectual capital.Additional
  • 513Develop an understanding of the needs and requirements of information end-users.Additional
  • 721Monitor and report the usage of knowledge management assets and resources.Additional
  • 777Plan and manage the delivery of knowledge management projects.Additional
  • 794APromote knowledge sharing between information owners/users through an organization’s operational processes and systems.Additional
  • 814Provide recommendations on data structures and databases that ensure correct and quality production of reports/management information.Additional
  • 5000Leads efforts to promote the organization's use of knowledge management and information sharing.Additional

Knowledge

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 19Knowledge of cyber defense and vulnerability assessment tools, including open source tools, and their capabilities.Additional
  • 22* Knowledge of computer networking concepts and protocols, and network security methodologies.Core
  • 108* Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).Core
  • 134Knowledge of the capabilities and functionality associated with various content creation technologies (e.g., wikis, social networking, blogs).Core
  • 135Knowledge of the capabilities and functionality associated with various technologies for organizing and managing information (e.g., databases, bookmarking engines).Core
  • 136Knowledge of the capabilities and functionality of various collaborative technologies (e.g., groupware, SharePoint).Core
  • 338AKnowledge of the principal methods, procedures, and techniques of gathering information and producing, reporting, and sharing information.Additional
  • 907AKnowledge of data mining techniques.Additional
  • 910Knowledge of database theory.Core
  • 942Knowledge of the organization's core business/mission processes.Additional
  • 1034AKnowledge of Personally Identifiable Information (PII) data security standards.Core
  • 1034BKnowledge of Payment Card Industry (PCI) data security standards.Additional
  • 1034CKnowledge of Personal Health Information (PHI) data security standards.Additional
  • 1125Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration.Additional
  • 1126Knowledge of data classification standards and methodologies based on sensitivity and other risk factors.Additional
  • 1136AKnowledge of use cases related to collaboration and content synchronization across platforms (e.g., Mobile, PC, Cloud).Additional
  • 1141AKnowledge of an organization's information classification program and procedures for information compromise.Core
  • 1157* Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity.Core
  • 1158* Knowledge of cybersecurity principles.Core
  • 1159* Knowledge of cyber threats and vulnerabilities.Core
  • 6000Knowledge of taxonomy and semantic ontology theory.Additional
  • 6900* Knowledge of specific operational impacts of cybersecurity lapses.Core
  • 6935* Knowledge of cloud computing service models Software as Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).Core
  • 6938* Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments.Core
  • 7111* Knowledge of Zero Trust Security Model Principles.Core

Skills

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 163Skill in conducting information searches.Additional
  • 164Skill in conducting knowledge mapping (e.g., map of knowledge repositories).Additional
  • 223Skill in the measuring and reporting of intellectual capital.Additional
  • 230Skill in using knowledge management technologies.Additional

Abilities

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 5Ability to match the appropriate knowledge repository technology for a given application or environment.Additional

Workforce Automation analysis, not part of the source

O*NET jobs

WFA · Part of the paid plan when accounts open

Jobs the ETO-CSET NICE/O*NET crosswalk (2024) maps to this role’s NICE equivalents, with the share of each job’s detailed work activities (DWAs) that has a mapped AI skill.

Equivalents

NICE work roles

From DoD DCWF Tool v5.3 (2026-09-25), linked from published ids only, never from titles

Free · DoD DCWF Tool v5.3 (2026-09-25)

O*NET jobs it reaches

Through its NICE equivalents, by the ETO-CSET NICE/O*NET crosswalk (2024); jobs from O*NET 30.3

Free · O*NET 30.3