Skip to content

IT (Cyberspace) · Work role code 451

System Administrator

Installs, configures, troubleshoots, and maintains hardware, software, and administers system accounts.

From DoD DCWF Tool v5.3 (2026-09-25)

Tasks

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 434ACheck system hardware availability, functionality, integrity, and efficiency.Additional
  • 452Conduct functional and connectivity testing to ensure continuing operability.Core
  • 456AConduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing.Additional
  • 499Design group policies and access control lists to ensure compatibility with organizational standards, business rules, and needs.Additional
  • 518Develop and document systems administration standard operating procedures.Core
  • 518AComply with organization systems administration standard operating procedures.Core
  • 521AImplement and enforce local network usage policies and procedures.Core
  • 572Ensure application of security patches for commercial products integrated into system design meet the timelines dictated by the management authority for the intended operational environment.Additional
  • 683Maintain baseline system security according to organizational policies.Core
  • 695Manage accounts, network rights, and access to systems and equipment.Core
  • 701AManage system/server resources including performance, capacity, availability, serviceability, and recoverability.Core
  • 713AMonitor and maintain system/server configuration.Core
  • 728AOversee installation, implementation, configuration, and support of system components.Additional
  • 763ADiagnose faulty system/server hardware.Additional
  • 763BPerform repairs on faulty system/server hardware.Core
  • 781Plan, execute, and verify data redundancy and system recovery procedures.Core
  • 811Provide ongoing optimization and problem solving support.Additional
  • 835ATroubleshoot hardware/software interface and interoperability problems.Core
  • 1153AInstall, update, and troubleshoot systems/servers.Core

Knowledge

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 22* Knowledge of computer networking concepts and protocols, and network security methodologies.Core
  • 61Knowledge of incident response and handling methodologies.Core
  • 70Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption).Additional
  • 72Knowledge of local area and wide area networking principles and concepts including bandwidth management.Additional
  • 76Knowledge of measures or indicators of system performance and availability.Core
  • 79Knowledge of network access, identity, and access management (e.g., public key infrastructure [PKI]).Core
  • 81AKnowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services.Core
  • 96Knowledge of performance tuning tools and techniques.Core
  • 99AKnowledge of principles and methods for integrating system components.Core
  • 108* Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).Core
  • 112AKnowledge of systems engineering theories, concepts, and methods.Additional
  • 113Knowledge of server and client operating systems.Core
  • 114AKnowledge of system/server diagnostic tools and fault identification techniques.Core
  • 118AKnowledge of software development models, methodologies, and practices (Waterfall Model, Spiral, Agile, DevSecOps).Core
  • 127Knowledge of systems administration concepts.Core
  • 141Knowledge of the enterprise information technology (IT) architecture.Additional
  • 142AKnowledge of the operations and processes for incident, problem, and event management.Core
  • 145Knowledge of the type and frequency of routine maintenance needed to keep equipment functioning properly.Additional
  • 148Knowledge of Virtual Private Network (VPN) security.Additional
  • 287Knowledge of file system implementations (e.g., New Technology File System [NTFS], File Allocation Table [FAT], Extended File System [EXT]).Additional
  • 342AKnowledge of operating system command line/prompt.Core
  • 344Knowledge of virtualization technologies and virtual machine development and maintenance.Core
  • 986Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).Core
  • 1033Knowledge of basic system administration, network, and operating system hardening techniques.Core
  • 1034AKnowledge of Personally Identifiable Information (PII) data security standards.Additional
  • 1034BKnowledge of Payment Card Industry (PCI) data security standards.Additional
  • 1034CKnowledge of Personal Health Information (PHI) data security standards.Additional
  • 1072Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth, Zero Trust).Core
  • 1074AKnowledge of transmission records (e.g., Bluetooth, Radio Frequency Identification (RFID), Infrared Networking (IR), Wireless Fidelity (Wi-Fi). paging, cellular, satellite dishes, Voice over Internet Protocol (VoIP)), and jamming techniques that enable transmission of undesirable information, or prevent installed systems from operating correctly.Additional
  • 1157* Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity.Core
  • 1158* Knowledge of cybersecurity principles.Core
  • 1159* Knowledge of cyber threats and vulnerabilities.Core
  • 6900* Knowledge of specific operational impacts of cybersecurity lapses.Core
  • 6935* Knowledge of cloud computing service models Software as Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).Core
  • 6938* Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments.Core
  • 7111* Knowledge of Zero Trust Security Model Principles.Core

Skills

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 167ASkill in conducting system/server planning, management, and maintenance.Core
  • 170Skill in configuring and optimizing software.Additional
  • 171ASkill in correcting physical and technical problems that impact system/server performance.Core
  • 194Skill in diagnosing connectivity problems.Additional
  • 195ASkill in troubleshooting failed system components (i.e., servers)Additional
  • 202ASkill in identifying and anticipating system/server performance, availability, capacity, or configuration problems.Additional
  • 206ASkill in installing system and component upgrades.Additional
  • 209Skill in maintaining directory services.Additional
  • 211ASkill in monitoring and optimizing system/server performance.Core
  • 216ASkill in recovering failed systems/servers.Core
  • 219ASkill in operating system administration.Core
  • 386Skill in using virtual machines.Additional
  • 892Skill in configuring and utilizing software-based computer protection tools (e.g., software firewalls, anti-virus software, anti-spyware).Additional
  • 6590Skill in interfacing with customers.Additional
  • 6942Skill in designing or implementing cloud computing deployment models.Additional
  • 6945Skill in migrating workloads to, from, and among the different cloud computing service models.Additional

Abilities

From DoD DCWF Tool v5.3 (2026-09-25), in the tool's order, with the DCWF KSAT id

Free · DoD DCWF Tool v5.3 (2026-09-25)
  • 4295Ability to integrate information security requirements into the acquisition process, using applicable baseline security controls as one of the sources for security requirements, and ensuring a robust software quality control process.Additional
  • 6918Ability to apply cybersecurity strategy to cloud computing service and deployment models, identifying proper architecture for different operating environments.Additional
  • 6919Ability to determine the best cloud deployment model for the appropriate operating environment.Additional
  • 7082Ability to implement Zero Trust security in DoD Systems/Software.Additional

Workforce Automation analysis, not part of the source

O*NET jobs

WFA · Part of the paid plan when accounts open

Jobs the ETO-CSET NICE/O*NET crosswalk (2024) maps to this role’s NICE equivalents, with the share of each job’s detailed work activities (DWAs) that has a mapped AI skill.

Equivalents

NICE work roles

From DoD DCWF Tool v5.3 (2026-09-25), linked from published ids only, never from titles

Free · DoD DCWF Tool v5.3 (2026-09-25)

O*NET jobs it reaches

Through its NICE equivalents, by the ETO-CSET NICE/O*NET crosswalk (2024); jobs from O*NET 30.3

Free · O*NET 30.3